Fairfield County Utilities, located in Carroll, Ohio, provides water and sewer services to residents in the county. The department focuses on delivering reliable service and accurate quarterly billing. Customers can choose from several secure payment methods, including convenient online options with e-billing and autopay features.
- Make online payments and enroll in e-billing through the Fairfield County Utilities payment portal at https://fairfieldoh.smartpayworks.com/.
- For more information on services, rates, and resources, visit the official utilities page at https://www.co.fairfield.oh.us/util/.
Pay Online via SmartPayWorks Portal
The most convenient way to pay your Fairfield County Utilities bill is through the official online portal.
- Access e-billing and make payments at https://fairfieldoh.smartpayworks.com/.
- Register or log in to view current and past bills, set up automatic payments (EFT/Auto Pay), and receive email notifications.
- The system supports one-time payments for quick settlements without needing full recurring setup in many cases.
- Electronic Funds Transfer (EFT) autopay is now available — complete the authorization form and submit it by mail or in person at the office.
Online payments are processed securely and help ensure timely posting. E-billing allows you to go paperless while staying informed about your account.
Pay In-Person or at Drop Box
You can pay your utility bill in person at the Fairfield County Utilities office.
Location: Fairfield County Utilities 6670 Lockville Road Carroll, OH 43112
Office Hours: 7:30 a.m. – 4:00 p.m., Monday through Friday
Payments at the counter are accepted by check or money order only. A 24-hour drop box is available at the same address for after-hours submissions (checks or money orders only). Cash is not accepted for in-person or drop box payments.
Pay by Mail
Mail your payment using the remittance stub included with your bill.
Mailing Address: Fairfield County Utilities P.O. Box 2052 Mt. Vernon, OH 43050-7252
Make checks payable to Fairfield County Utilities. Include your account number on the check. Do not send cash by mail. Allow several business days for delivery and processing to meet your due date.
Fairfield County Utilities Contact Information
Office Address: 6670 Lockville Road Carroll, OH 43112
Phone Numbers: 614-322-5200 740-652-7120
Office Hours: 7:30 a.m. – 4:00 p.m., Monday through Friday
Staff can assist with billing questions, account setup, payment arrangements, e-billing enrollment, and service inquiries. Have your account number ready when calling for faster assistance. For senior citizen or veteran discount programs, contact the office directly for application details.
Important Payment Tips
- Fairfield County Utilities bills quarterly (typically March, June, September, and December).
- Enroll in e-billing and autopay (EFT) through the online portal or by submitting the authorization form to reduce paperwork and ensure on-time payments.
- Always use the remittance stub or include your account number with any payment to ensure proper crediting.
- The department offers programs such as pool deduct meters and gift certificates in some cases — inquire directly for current availability.
- If you have questions about your bill or need a review, submit a Customer Bill Review Request through the utilities website.
Frequently Asked Questions
How do I pay my Fairfield County Utilities bill online? Use the official SmartPayWorks portal at https://fairfieldoh.smartpayworks.com/ to make one-time or recurring payments, view bills, and enroll in e-billing. Auto Pay via Electronic Funds Transfer (EFT) is also available.
Where can I pay my Fairfield County Utilities bill in person? Pay in person at Fairfield County Utilities, 6670 Lockville Road, Carroll, OH 43112. Office hours are 7:30 a.m. – 4:00 p.m., Monday through Friday. A 24-hour drop box is available at the same location (check or money order only).
What is the mailing address for Fairfield County Utilities payments? Mail payments to: Fairfield County Utilities, P.O. Box 2052, Mt. Vernon, OH 43050-7252. Make checks payable to Fairfield County Utilities and include your account number.
What are the phone numbers for Fairfield County Utilities? Call 614-322-5200 or 740-652-7120. Office hours are 7:30 a.m. – 4:00 p.m., Monday through Friday.
Can I set up automatic payments for my utility bill? Yes. Enroll in Auto Pay (Electronic Funds Transfer) by completing the authorization form available on the utilities website and submitting it by mail or in person at 6670 Lockville Road, Carroll, OH 43112. You can also set up recurring payments through the online portal.
Does Fairfield County Utilities offer e-billing or paperless options? Yes. Sign up for e-billing through https://fairfieldoh.smartpayworks.com/ to view your bill online and receive notifications instead of paper statements.
What payment methods are accepted in person or by mail? In person and drop box: Check or money order only. By mail: Check or money order (cash not accepted). Online: Credit/debit cards and bank transfers via the portal (convenience fees may apply for cards).
