Erie and Niagara Insurance Association provides property and casualty insurance to customers across Upstate New York. Policyholders can make one-time payments or enroll in AutoPay through the company’s secure online portal.
To make a quick one-time payment, visit the official payment page at https://launchpoint.enia.com/launchpoint/paymentprocessing/payment.aspx.
For full account management, AutoPay enrollment, and policy documents, go to https://www.enia.com/ and select the Make a Payment option.
Guest / One-Time Payment
Erie and Niagara Insurance Association offers a convenient one-time payment option that does not require creating a full online account.
To pay as a guest:
- Go to the payment page
- Enter your policy number and security code from your bill or policy document
- Select your payment method (checking, savings, debit, or credit card)
- Complete your secure transaction
This option is ideal for customers who want to make a fast payment without registering for ongoing account access.
Online Account Payments and AutoPay
Registered users can access the full Customer Portal to manage payments, enroll in AutoPay, view policy documents, and receive e-bill notifications.
Benefits of the Customer Portal include:
- Paying multiple policies with one transaction
- Enrolling in AutoPay (installment fees often waived)
- Setting up paperless billing
- Managing payment methods securely
New and existing AutoPay users can activate or manage their accounts through the Paymentus-powered portal.
Pay by Phone
You can contact the Accounting Department for payment assistance or questions about AutoPay.
Accounting Department Phone: 1-800-234-9876 Hours: Monday – Friday, 8:30 a.m. to 4:30 p.m. EST
For general inquiries or claims during business hours, call 716-632-5433.
Pay by Mail
Mail your payment by check or money order to: Erie and Niagara Insurance Association Attn: Accounting Department P.O. Box 9062 Williamsville, NY 14231-9062
Include your policy number on the check to ensure proper crediting. Do not send cash by mail.
In-Person Payments and Office Location
While most payments are handled online or by mail, you can visit the company’s office for assistance.
Office Address: 8800 Sheridan Drive Williamsville, NY 14221
Office Hours: Monday – Friday, 8:15 a.m. to 4:30 p.m.
Contact the office in advance to confirm payment acceptance procedures.
Additional Payment Information
Erie and Niagara Insurance Association accepts the following payment methods:
- Checking or savings account (EFT)
- Debit and credit cards (Visa, Mastercard, Discover)
- AutoPay recurring payments
AutoPay customers often benefit from waived installment fees on eligible payment plans.
Frequently Asked Questions
Can I make a one-time payment without creating an account? Yes. Enter your policy number and security code on the payment page at https://launchpoint.enia.com/launchpoint/paymentprocessing/payment.aspx to pay as a guest.
What is the phone number for Erie and Niagara Insurance bill pay? Call the Accounting Department at 1-800-234-9876 (Monday–Friday, 8:30 a.m.–4:30 p.m. EST) for payment assistance.
Where do I mail my Erie and Niagara Insurance payment? Mail payments to: Erie and Niagara Insurance Association, Attn: Accounting Department, P.O. Box 9062, Williamsville, NY 14231-9062.
Can I pay in person? Yes. Visit the office at 8800 Sheridan Drive, Williamsville, NY 14221 during business hours (Monday–Friday, 8:15 a.m.–4:30 p.m.).
How do I enroll in AutoPay? Log in to the Customer Portal through the Make a Payment section on https://www.enia.com/ to enroll in AutoPay and manage your settings.
What should I do if I have an existing AutoPay setup? Existing AutoPay customers should activate their new Customer Portal account using the instructions provided by Erie and Niagara Insurance Association to continue managing payments.
