Pay your EPB Electric (Chattanooga) energy or fiber bill quickly and securely using the official MyEPB portal and app. Manage both energy and fiber accounts, enroll in Auto Pay, and access usage history.
- Pay EPB Bill Online – MyEPB Portal (Login to pay bills, set up Auto Pay, and view usage)
- MyEPB Account Login & New Payment Portal (Register or log in for full account management and expanded payment options)
How to Pay Your EPB Electric Bill
EPB of Chattanooga provides electric service and fiber optics to the Chattanooga area. Use the secure MyEPB portal (recently updated with a new payment experience) to pay bills online.
Login to Pay or Guest Pay
The MyEPB portal requires login or registration for payments.
New users register easily with account details.
Once logged in, you can make one-time payments or set up recurring options. No standalone guest pay without account access is available.
Pay by Phone (24/7 Assistance)
Call 423-648-1372 for billing assistance anytime day or night.
Representatives can help with payments, due dates, extensions, and account questions.
Payment Address (Mail)
Mail checks or money orders to:
EPB
P.O. Box 182255
Chattanooga, TN 37422
Include your account number for faster processing.
In-Person or Pay in Store
Pay in person at EPB branch offices with indoor and drive-thru payment machines (cash accepted – excess credited to your account, no change given):
- EPB East Brainerd Branch: 830 Eastgate Loop
- EPB Hixson Branch: 2124 North Point Blvd.
- EPB Downtown Corporate Office: 10 West M.L. King Blvd.
Machines are available 24/7 at most locations. In-person assistance is offered during business hours.
Cash payments are also available at participating retail locations (e.g., Walmart) using a barcode from your bill.
EPB Mobile App & Payment Assistant
Download the free MyEPB app (available on Apple App Store and Google Play) to:
- Pay your energy and fiber bills securely
- Enroll in or manage Auto Pay
- View usage history and bills
- Go paperless and receive alerts
The app and updated MyEPB portal are fully mobile-responsive.
Auto Pay and Payment Options
Enroll in Auto Pay through MyEPB or the app for automatic monthly payments.
The new payment portal supports expanded options including American Express, PayPal, Venmo, Google Pay, and Apple Pay.
Fees and Late Payments
- Late fee: 5% on the first $250 owed + 1% on the remaining balance if unpaid by the 16th day after the billing date.
- Returned payment fee: $30.
- Contact customer service early for payment arrangements, Levelized Billing, or extensions to avoid late fees and service interruption.
Contact EPB
- Billing Assistance: 423-648-1372 (available 24/7)
- Main Customer Service: 423-648-1372
- Corporate Office: 10 West M.L. King Blvd., Chattanooga, TN 37402
- Official Website: epb.com
Frequently Asked Questions
How do I pay my EPB Electric bill online?
Log in to the MyEPB portal at epb.com/sign-in/ to pay your energy and fiber bills or set up Auto Pay.
Can I make a guest payment for my EPB bill?
No standalone guest pay is available. You must log in or register through MyEPB for payments.
What is the phone number to pay my EPB bill by phone?
Call 423-648-1372 for billing and payment assistance anytime day or night.
Where do I mail my EPB payment?
Send checks or money orders to EPB, P.O. Box 182255, Chattanooga, TN 37422.
How do I set up Auto Pay for my EPB bill?
Log in to MyEPB or use the MyEPB app to enroll in automatic monthly payments.
Is there a mobile app for EPB bill pay?
Yes. Download the MyEPB app to pay bills, manage Auto Pay, view usage, and go paperless.
How do I avoid late fees on my EPB bill?
Enroll in Auto Pay, pay early through MyEPB, or contact 423-648-1372 before the due date for arrangements or Levelized Billing.
