Entex, now part of CenterPoint Energy, provides natural gas service to residential and business customers primarily in Texas, Louisiana, and Mississippi. Customers can conveniently pay their gas bills online, by phone, by mail, or through authorized payment centers.
To make a quick one-time payment or manage your account, visit the official CenterPoint Energy My Account portal at https://myaccount.centerpointenergy.com/.
For full billing information, payment options, and service details, go to https://www.centerpointenergy.com/.
Guest / One-Time Payment
CenterPoint Energy (Entex) offers a convenient guest/one-time payment option that does not require creating a full online account.
To pay as a guest:
- Go to the My Account payment section
- Select the guest payment option
- Enter your account number and other required details (such as house number or ZIP code)
- Complete your secure payment using a credit/debit card or bank account
This feature allows fast payments without registration.
Online Account Payments and Management
Registered users can access the full My Account portal to view bills, make payments, enroll in automatic payments, and manage their natural gas service.
Key features include:
- Viewing current balance and payment history
- Scheduling future payments
- Setting up AutoPay (automatic payments)
- Managing paperless billing and notifications
- Reporting payments made elsewhere
To register, visit the My Account portal and follow the prompts using your account information.
Pay by Phone
You can make payments or get assistance through CenterPoint Energy’s automated systems and customer service.
Customer Service (Natural Gas): 713-659-2111 or 800-752-8036 (Houston area and general) Other regional numbers vary by service area (e.g., 800-371-5417 for Mississippi).
Automated payment options are available 24/7 in many cases. Have your account number ready.
Pay by Mail
Mail your payment with the remittance stub to: CenterPoint Energy, Inc. P.O. Box 4981 Houston, TX 77210-4981
Include your account number clearly on the check or money order. Do not send cash by mail.
In-Person Payments and Authorized Locations
You can pay in person at authorized payment centers or company offices. CenterPoint Energy partners with various locations for convenient cash or check payments.
Customers can use the payment center locator on the official website to find nearby options. Bring your billing statement for faster processing. Specific office locations are available in major service areas such as Houston, Beaumont, and other cities in Texas, Louisiana, and Mississippi.
Additional Payment Information
CenterPoint Energy accepts major payment methods including credit/debit cards, e-checks, and bank drafts. AutoPay enrollment helps avoid late fees and ensures timely payments. Some payment methods may include convenience fees—check the portal for current details.
Frequently Asked Questions
Can I make a one-time Entex/CenterPoint Energy payment without creating an account? Yes. Use the guest payment option on the My Account portal to pay quickly without full registration.
What is the main phone number for Entex/CenterPoint Energy bill pay? Call 713-659-2111 or 800-752-8036 for natural gas customer service and payment assistance.
Where do I mail my CenterPoint Energy (Entex) payment? Mail payments to: CenterPoint Energy, Inc., P.O. Box 4981, Houston, TX 77210-4981.
Can I pay my bill in person? Yes. Use authorized payment centers or company offices. Locate the nearest one via the official payment center map on the CenterPoint Energy website.
How do I set up automatic payments? Log in to the My Account portal at https://myaccount.centerpointenergy.com/ and enroll in AutoPay for recurring automatic deductions.
What service areas does Entex/CenterPoint Energy cover for natural gas? Entex operations primarily serve customers in Texas (including Houston), parts of Louisiana, and Mississippi.