Enbridge Gas Utah (formerly Questar Gas and Dominion Energy Utah) offers multiple secure ways to pay your natural gas bill, including convenient one-time online payments, automatic payments, phone options, mail, and authorized in-person locations. The company has updated its payment systems and mailing address in 2026 for improved processing.
Customers can make one-time or recurring payments through the official Enbridge Gas online portal. For complete and current payment options, visit the Pay My Bill page at https://www.enbridgegas.com/utwyid/billing/pay-my-bill.
You can also access your account and manage services at https://www.enbridgegas.com/utwyid/.
One-Time / Guest Payment Online (Quick Payment Without Auto Pay)
Enbridge Gas provides a fast one-time payment option through the online account portal. This allows you to pay without enrolling in automatic recurring payments.
How to make a one-time payment:
- Go to the Enbridge Gas portal at https://portal.enbridgegas.com/WSS/servlet/CMMainControllerServlet?action=CMSignInAction (register if you don’t have an account).
- Sign in and click “Pay My Bill.”
- Enter your routing and bank account number or credit/debit card information.
- Confirm the amount and submit.
Payments made before 2:45 p.m. MST on business days typically post the same day. This option is ideal for occasional or one-time payments.
Full Online Account Portal & Auto Pay
For ongoing management, register or sign in to the Enbridge Gas online account.
Key features include:
- View and pay current or past bills
- Enroll in Auto Pay (free with bank account)
- Set up recurring payments with credit/debit card (convenience fee may apply)
- Enroll in eBill (paperless billing)
- Manage account preferences and view usage
Auto Pay with Bank Account is free and automatically deducts your payment on or within two business days after the due date. You can enroll or update it directly in the portal.
Pay by Phone
Make payments or get billing assistance by phone.
- Billing and Payments Phone: 1-800-323-5517 (Utah, Wyoming, and Idaho)
- Have your account number ready for faster service.
Representatives can assist with one-time payments, payment arrangements, and account questions during business hours.
Pay by Mail
Mail your payment with the bottom portion (coupon) of your bill when possible.
Mailing Address: Enbridge Gas Utah / Wyoming / Idaho PO Box 2920 Phoenix, AZ 85062
- Include your account number on the check or money order.
- Paper checks are converted to electronic transactions upon processing.
- Correspondence only (not payments): Enbridge Gas, P.O. Box 45360, Salt Lake City, UT 84145-0360
Allow extra time for mail delivery and processing.
Pay In Person
You can pay at authorized Enbridge Gas payment centers.
- Find a location near you using the payment locations map on the Enbridge Gas website.
- Bring your bill or account number.
- Accepted methods typically include cash, check, or money order.
- A convenience fee may apply at some locations.
Note: Enbridge Gas does not accept payments directly at customer premises or most company offices—use authorized payment centers only.
Contact Enbridge Gas Customer Service
For billing questions, payment issues, service orders, or assistance:
- Billing & Payments: 1-800-323-5517
- Gas Leak / Emergency: 1-800-767-1689
- Online Account Portal: https://portal.enbridgegas.com/
- Main Website: https://www.enbridgegas.com/utwyid/
Customer service can help with payment arrangements, budget billing, and account-specific needs.
Frequently Asked Questions
Can I make a one-time payment without setting up automatic payments?
Yes. Use the online portal at https://portal.enbridgegas.com/ to make a one-time payment with your bank account or credit/debit card without enrolling in Auto Pay.
What is the mailing address for Enbridge Gas Utah payments?
Mail payments to: Enbridge Gas Utah / Wyoming / Idaho, PO Box 2920, Phoenix, AZ 85062. Include your account number on the check.
How do I set up automatic monthly payments?
Log into your Enbridge Gas online account and select “Set up Auto Pay.” This free option uses your bank account and deducts payment automatically around your due date.
Where can I pay my Enbridge Gas bill in person?
Pay at authorized Enbridge Gas payment centers. Use the location map on https://www.enbridgegas.com/utwyid/billing/pay-my-bill/payment-locations to find one near you. A convenience fee may apply at some centers.
Is there a fee for paying online or by phone?
Auto Pay with a bank account is free. Convenience fees may apply to credit/debit card payments and some in-person payment center transactions.
What should I do if I need help paying my bill?
Contact Enbridge Gas at 1-800-323-5517 or log into your online account to explore payment arrangement options and assistance programs.
