The City of Deer Park, Texas provides water and utility services to residents. Customers can pay their water bills conveniently through secure online tools, by phone, in person, or by mail.
For quick one-time payments without creating an account, use the Quick Pay feature at the Municipal Online Payments portal: https://www.municipalonlinepayments.com/deerparktx/utilities.
For full account management and additional payment options, visit the City of Deer Park Online Payments page at https://www.deerparktx.gov/1060/Online-Payments.
Guest / One-Time Payment (Quick Pay)
The City of Deer Park offers a convenient Quick Pay option that allows you to pay your water bill without logging into a full account.
To use Quick Pay:
- Go to https://www.municipalonlinepayments.com/deerparktx/utilities
- Click on the Quick Pay option
- Enter your utility account number (include all dashes, for example: 01-0101-01)
- Complete your secure payment
This guest-friendly method is ideal for fast, one-time payments.
Online Account Payments
Registered users can log in to the Municipal Online Payments portal to manage their utility accounts.
Once logged in, you can:
- View account details, transaction history, and consumption data
- Pay single or multiple bills in one transaction
- Set up automatic payments (AutoPay)
- Enroll in e-billing for paperless statements
- View real-time water usage (for AMI customers)
Create an account at https://www.municipalonlinepayments.com/deerparktx/utilities for full access.
Pay by Phone and Text-to-Pay
You can make payments over the phone using the automated IVR system by calling 281-478-7200 and selecting option 1 for payments.
The City also offers Text-to-Pay. To enroll, call 281-478-7200, select option 1, then option 4. Once enrolled, simply reply “Pay” to the confirmation text to make a payment.
In-Person Payments and Drop Box
City Hall 710 East San Augustine Deer Park, TX 77536
A drive-thru window and a 24-hour payment drop box are available at City Hall for your convenience. Cash payments are accepted at the window during business hours. For security, do not place cash in the drop box—checks only.
Pay by Mail
Mail your payment with the remittance stub from your bill to the address provided on your monthly statement.
Always include your account number on the check or money order. Allow extra time for mail delivery and processing. Do not send cash by mail.
Customer Service Contact
Utility Billing / Central Collections Phone: 281-478-7200 Email: [email protected]
Representatives can assist with account questions, payment arrangements, new service setup, and Text-to-Pay enrollment during business hours.
Additional Notes
Water bills are typically mailed on the first of each month and are due by the 20th. Late payments may incur fees, and service can be disconnected for non-payment.
The City of Deer Park has implemented AMI (Advanced Metering Infrastructure) for many customers, allowing real-time water usage viewing through the online portal.
For the most secure and up-to-date experience, use the official Municipal Online Payments portal. Always verify account numbers and due dates on your current bill.
Frequently Asked Questions
How do I make a one-time payment without creating an account? Use the Quick Pay option at https://www.municipalonlinepayments.com/deerparktx/utilities. Enter your account number to pay quickly and securely.
What phone number should I use to pay my Deer Park water bill? Call 281-478-7200 and select option 1 for the automated payment system. Text-to-Pay is also available after enrollment.
Where can I pay my water bill in person? Pay at City Hall, 710 East San Augustine, Deer Park, TX 77536. A drive-thru window and 24-hour drop box are available.
Can I set up automatic payments for my utility bill? Yes. Log in to the online portal at https://www.municipalonlinepayments.com/deerparktx/utilities to enroll in AutoPay or electronic draft.
Where do I mail my Deer Park water payment? Mail payments with the remittance stub to the address listed on your monthly bill. Include your account number on the check.
