Dead River Company is a leading provider of propane, heating oil, and kerosene across Maine, New Hampshire, Vermont, and parts of Massachusetts. With over 50 local offices, the company delivers reliable home heating fuel and related services to thousands of customers each year. Timely payment of your Dead River bill prevents late fees, delivery holds, or service interruptions.
Official Payment Resources
- MyAccount Portal – Log in or enroll to pay your bill instantly, view balances, order fuel, set up AutoPay, and manage your account 24/7.
- Payment Plans Page – Explore budget plans, price protection options (EasyCAP, Equal Payment Plan, Fixed Price), and automatic payment setup details.
1. Pay Online via MyAccount Portal (Fastest & Most Recommended)
The official MyAccount portal at https://myaccount.deadriver.com/ is the primary, secure way to manage and pay your Dead River bill 24/7.
How to pay:
- Visit myaccount.deadriver.com and log in with your account number (found on your delivery ticket, invoice, or statement).
- New customers: Click the enrollment link on the login page or go directly to https://myaccount.deadriver.com/deadriverEnroll.
- Select your account, view the current balance, and click Pay or Make a Payment.
- Accepted methods: Bank account (ACH/eCheck – preferred, no additional fee) or credit/debit card (fees may apply and are disclosed at checkout).
Key benefits:
- Payments typically post the same or next business day.
- View invoices, usage history, delivery schedules, and set up paperless billing.
- Enroll in email or text notifications for deliveries and payments.
This is the only authorized online payment platform.
2. Set Up AutoPay (Automatic Payments)
Enroll in AutoPay directly in MyAccount for worry-free monthly deductions:
- Link your bank account or eligible credit card.
- Choose the payment amount (full balance or budgeted amount) and due date.
- Automatic payments are drawn on the 15th of each month (or the next business day).
- Modify or cancel anytime through your portal settings.
3. Pay by Phone
Contact your local Dead River office (Monday–Friday, 8:00 AM – 4:00 PM local time) to make a payment by phone.
- Use the office locator on deadriver.com/contact-us and enter your ZIP code for the correct number.
- Have your account number ready. Representatives can process payments using your bank or card information.
4. Pay by Mail
Mail payments are free of convenience fees when using a check or money order (payable to “Dead River Company”).
Mailing address (updated 2026): Dead River Company P.O. Box 70354 Philadelphia, PA 19176-0354
Include the remittance stub from your invoice or clearly write your full account number on the check. Allow 7–10 business days for delivery and posting. Never send cash.
5. Pay In Person
Drop off payments at any local Dead River office during business hours.
- Use the office locator to find the nearest location.
- Cash, checks, or money orders are accepted. Payments are usually credited the same day.
6. Payment Plans & Budget Options
Dead River offers several plans to help manage heating costs:
- EasyCAP / Equal Payment Plan – Predictable monthly payments with optional price protection.
- Fixed Price Budget Plan – Lock in a price per gallon and spread payments evenly.
- Prepaid Fixed Price Plan – Pay ahead for a set number of gallons.
Enroll or manage these plans through MyAccount or by contacting your local office. Minimum usage requirements and seasonal enrollment windows (typically June–October) apply. Full details and disclosures are available on the Payment Plans page.
7. Payment Assistance & Support
If you face financial hardship, contact your local office promptly to discuss payment arrangements or budget plan adjustments. Dead River works with customers on a case-by-case basis to avoid service disruptions.
Important 2026 Security & Policy Notes
- Always use official Dead River domains (deadriver.com or myaccount.deadriver.com) and verified local office numbers.
- The company never requests payment via gift cards, wire transfers, or unsolicited links.
- Late payments may result in delivery holds or additional fees.
- For fuel delivery emergencies or no-heat calls outside business hours, call your local office’s after-hours emergency line (listed on your statement or via the office locator).
Customer Service
- Monday–Friday, 8:00 AM – 4:00 PM (local office hours).
- Use the Contact Us page and enter your ZIP code for the correct phone number and email.
- Email inquiries: Use the secure form on the Contact Us page.
Frequently Asked Questions (FAQs)
1. What is the official website to pay my Dead River bill? Log in or enroll at https://myaccount.deadriver.com/.
2. Is there a guest pay or one-time payment option without an account? No public guest pay is available. You must enroll in MyAccount using your account number to make online payments.
3. What is the mailing address for payments? Dead River Company, P.O. Box 70354, Philadelphia, PA 19176-0354.
4. How do I enroll in AutoPay? Log into MyAccount, go to payment settings, and link your bank account or card for automatic deductions.
5. Are there fees for credit card payments? Fees may apply for credit/debit card payments (disclosed at checkout). Bank ACH payments have no additional service fee from Dead River.
6. How do I find my local office phone number? Visit https://www.deadriver.com/contact-us and enter your ZIP code.
7. What payment plans are available? EasyCAP, Equal Payment Plan, Fixed Price Budget, and Prepaid Fixed Price plans. Full details at https://www.deadriver.com/payment-plans.
8. How quickly do online payments post? Most payments post within 1–2 business days.
9. Can I pay in person? Yes, at any local Dead River office during business hours.
10. What should I do if I cannot pay my full bill? Contact your local office immediately to discuss payment arrangements or budget plan options.
11. Where can I view my invoices and delivery history? All invoices and history are available after logging into MyAccount.
12. Are third-party services like doxo recommended? No. Dead River only endorses its official MyAccount portal and local office channels.