Corpus Christi Water (part of the City of Corpus Christi Utilities) provides water, wastewater, and related services to residents and businesses in Corpus Christi, Texas. The City offers multiple convenient ways to pay your utility bill, including a secure online Payment Portal, AutoPay, phone payments, in-person options at City Hall or H-E-B stores, and mail.
Quick Pay Links:
How to Pay Your Corpus Christi Water Bill
Online Payment / Guest Pay (One-Time or Login)
- Visit the official Payment Portal: https://cctexasprd-han.cloud.infor.com/PRDDP/PortalAccount/Login
- Log in with your existing account or register as a new user.
- For quick one-time payments, use the guest/quick pay options available in the portal (enter your account number).
Once logged in, you can view bills, set up AutoPay, enroll in paperless billing, and manage your account.
Pay by Phone
Call the dedicated payment line directly at (361) 885-0751. Have your account number ready. Credit/debit card payments are accepted (convenience fees may apply — confirm during the call).
For general customer service or billing questions, call 3-1-1 (inside Corpus Christi) or (361) 826-CITY (2489).
In-Person / Pay in Store
- City Hall: 1201 Leopard Street, Corpus Christi, TX (1st floor) — cash, credit, or debit card accepted.
- H-E-B Stores: Pay at any H-E-B location in Corpus Christi (cash, credit, or debit only — no checks).
Mailing Address: Corpus Christi Water / Utilities 2726 Holly Road Corpus Christi, TX 78415
Include your account number on the check or money order.
Mobile App
There is no dedicated Corpus Christi Water mobile app. Use your mobile browser to access the City’s Payment Portal for convenient bill pay and account management on the go.
Payment Methods and Fees
- Credit/debit cards and bank account (ACH) accepted online and by phone.
- Cash, credit, or debit accepted in person at City Hall and H-E-B (no checks at H-E-B).
- Convenience fees typically apply for card payments — check the portal or during the call for current rates.
- AutoPay is available and recommended to avoid late payments.
Late Payments: Contact customer service promptly for a payment plan or arrangement. Residential customers can request flexible options to avoid disconnection. Returned payments may incur an NSF fee (e.g., $30).
Contact Information
- Payment Line: (361) 885-0751
- Customer Call Center: 3-1-1 (inside city) or (361) 826-2489
- Water Emergencies / Leaks: 3-1-1 or (361) 826-2489
- Mailing Address: 2726 Holly Road, Corpus Christi, TX 78415
- Physical Address (City Hall): 1201 Leopard Street, Corpus Christi, TX
- Official Website: corpuschristitx.gov (Corpus Christi Water section)
Payment Plans
Residential customers can request a payment arrangement to spread out past-due balances. Call the Customer Call Center or use the online form for assistance.
FAQs
How do I pay my Corpus Christi water bill online?
Visit the City’s Payment Portal at cctexasprd-han.cloud.infor.com/PRDDP/PortalAccount/Login to log in, register, or make a quick one-time payment.
Is there a guest pay option for Corpus Christi water bills?
Yes. The online Payment Portal supports quick one-time payments without full registration using your account number.
What payment methods are accepted?
Credit/debit cards, bank account (ACH), cash (in person), and checks (by mail or at City Hall). Convenience fees apply for card payments.
Can I pay my Corpus Christi water bill by phone?
Yes. Call (361) 885-0751 directly for payments. For general assistance, use 3-1-1 or (361) 826-2489.
Where can I pay my Corpus Christi water bill in person?
At City Hall (1201 Leopard Street, 1st floor) or any H-E-B store in Corpus Christi. Cash, credit, or debit accepted (no checks at H-E-B).
How can I avoid late fees?
Enroll in AutoPay through the Payment Portal and pay on time. Request a payment plan if you need assistance.
Tip: Keep your account number (from your bill) handy for faster service. Enroll in AutoPay and paperless billing for the most convenient experience. For emergencies, payment plans, or service issues, contact the Customer Call Center at 3-1-1 or (361) 826-2489. For the most current information, fees, and rates, always visit the official City of Corpus Christi website at corpuschristitx.gov.
