Con Edison (Consolidated Edison) provides electricity, natural gas, and steam service to millions of customers in New York City and Westchester County. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Pay Your Bill page at https://www.coned.com/en/accounts-billing/pay-bill where you can pay immediately as a guest or manage your account.
- You can also use the secure My Account portal at https://www.coned.com/en/accounts-billing/my-account for full online management and recurring payment setup.
Guest Pay / One-Time Payment Option
Con Edison offers a convenient Pay as Guest one-time payment option through its official online system—no full recurring My Account registration required at https://www.coned.com/en/accounts-billing/my-account/pay-bill. This feature is ideal for occasional users, caregivers, or anyone who prefers to pay a single statement without creating a profile.
To complete a guest payment:
- Visit the Pay Your Bill page and select the guest/one-time payment option.
- Enter your account number (found on your bill) or use the quick lookup with your service address.
- Provide payment details using a credit/debit card (Visa, MasterCard, American Express, Discover), Apple Pay, Google Pay, or bank account (ACH/eCheck).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. There is no transaction fee from Con Edison for most guest payments made through the official portal.
Online Account Management with My Account
Create a free My Account at the official Con Edison website for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, report outages, and manage your Con Edison account from any device or the official mobile app. The portal supports both one-time guest payments and recurring options with enhanced security features.
Automatic Payments
Enroll in free AutoPay through My Account to have payments automatically withdrawn from your checking or savings account or charged to your card on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal. The system also supports budget billing and equal payment plans for qualifying customers.
Pay by Phone (24/7 Automated)
Pay your bill 24 hours a day, 7 days a week by calling 1-800-752-6633. The automated system accepts credit/debit cards, Apple Pay, Google Pay, or bank account payments. For billing questions or assistance, the same number connects you to representatives during business hours (Monday–Friday, 8:00 AM–6:00 PM ET).
Mail Payments
Mail your payment with a check or money order (payable to Consolidated Edison) to the exact remittance address printed on your monthly statement. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free. Use the return envelope provided with your bill for fastest processing.
In-Person Payments at Authorized Centers
Pay your Con Edison bill in person at more than 100 authorized payment centers and Western Union locations throughout the service territory. Payments can be made with cash, check, money order, or debit/credit card (varies by location). Payments at authorized agents post promptly. Use the official payment location finder on the Con Edison website to locate the nearest center and confirm accepted methods.
Contact Customer Service
Reach Con Edison customer service at 1-800-752-6633 during business hours for billing inquiries, payment arrangements, or assistance. For outages or emergencies, call the 24/7 outage line at 1-800-752-6633. Use secure messaging in your My Account for faster responses. The company is committed to providing safe, dependable energy service.
Frequently Asked Questions
Can I pay my Con Edison bill online without creating a full account? Yes. The official Pay as Guest option allows one-time payments using only your account number—no full My Account required.
What payment methods does Con Edison accept? The portal and phone accept credit/debit cards, Apple Pay, Google Pay, and bank accounts (ACH/eCheck). Mail accepts checks or money orders. In-person accepts cash, checks, or cards at authorized centers.
Are there convenience fees for Con Edison payments? No convenience fees are charged by Con Edison for official online guest payments. Confirm any processor details during checkout.
Where do I mail my Con Edison payment? Use the exact remittance address printed on your monthly statement. Always include your account number on the check.
What are the in-person payment options? Payments can be made at more than 100 authorized payment centers and Western Union locations. Locate the nearest center on the official payment location finder.
How do I set up AutoPay for my Con Edison bill? Enroll through My Account. It is free and deducts automatically on the due date.
What services does Con Edison provide? Electricity, natural gas, and steam service to customers in New York City and Westchester County.
How do I get help with payment arrangements or billing issues? Call 1-800-752-6633 during business hours. Flexible arrangements and payment assistance programs are available through customer service.
