College Park GA Bill Pay: One-Time Payment & Online Portal

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The City of College Park, Georgia provides electric, water, sewer, storm water, and sanitation services to residents and businesses within city limits. Paying your utility bill on time helps avoid late fees and service interruptions. The city offers convenient online options, including a dedicated one-time payment portal for quick payments without registration, as well as a full customer portal for registered users.

One-Time Payment (Guest Pay Option)

The City of College Park provides a straightforward one-time payment option ideal for guests, new residents, or anyone who prefers not to create a full account.

  • Access the secure one-time payment portal directly at https://ipn2.paymentus.com/cp/cpg1.
  • Enter your account information (typically found on your bill) to view the current balance.
  • Pay using credit card, debit card, or bank account (ACH).
  • This option supports both one-time and recurring payments without requiring full registration.

This guest-friendly method is fast, secure, and available 24/7 online.

Pay Online via Registered Customer Portal (eCARe)

For ongoing account management, register for the City’s eCARe online portal.

  • Visit http://www.ecare.collegeparkga.com/ecare/Home.aspx or access it through the city website under E-Services > View Utility Bill.
  • Create an account or log in to view current and past bills, analyze usage history, and make payments.
  • Set up recurring/automatic payments for convenience.
  • Access detailed billing formats with itemized charges, usage data, and rate information.

The portal also allows you to track consumption and manage your account efficiently from any device.

Pay In-Person or at Drop Box

You can pay your College Park utility bill in person at City Hall.

Location: College Park City Hall – Customer Service 3667 Main Street College Park, GA 30337

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. (excluding city holidays)

An exterior drop box is available in the rear parking lot for after-hours payments (checks or money orders only; cash is generally not accepted in drop boxes). In-person payments accept cash, checks, money orders, and cards where applicable. For the most current accepted methods and any drive-thru options, contact Customer Service directly.

Pay by Mail

Mail your payment with the remittance stub from your bill.

Mailing Address: City of College Park P.O. Box 87137 College Park, GA 30337

Include your account number on the check or money order. Do not send cash by mail. Allow several business days for delivery and processing. Payments are typically credited based on the postmark date when received.

College Park Utility Customer Service Contact Information

Utility / Customer Service Phone: 404-669-3759 General City Hall Phone: 404-767-1537

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Staff can assist with new account setup, billing questions, payment arrangements, meter issues, and service inquiries. Have your account number ready when calling for faster assistance.

Physical Address for In-Person Visits: 3667 Main Street, College Park, GA 30337

Important Payment Tips

  • Always refer to your monthly utility bill for the exact due date, account number, and current balance.
  • The one-time payment portal and eCARe system accept major credit/debit cards and bank transfers.
  • Enroll in recurring payments through the online options to avoid late fees.
  • The city offers both simplified and detailed billing formats; detailed versions are available through the eCARe portal.
  • If you have questions about establishing new service or moving out, contact Customer Service or download the appropriate forms from the city website.

Frequently Asked Questions

How do I make a one-time payment for my College Park utility bill? Use the City’s official one-time payment portal at https://ipn2.paymentus.com/cp/cpg1. Enter your account details to pay by credit card, debit card, or bank account without creating a full profile.

How do I access my College Park utility bill and make recurring payments online? Register or log in to the eCARe portal at http://www.ecare.collegeparkga.com/ecare/Home.aspx. You can view bills, usage history, and set up automatic payments from there.

Where can I pay my College Park utility bill in person? Pay in person at College Park City Hall Customer Service, 3667 Main Street, College Park, GA 30337, Monday through Friday from 8:00 a.m. to 5:00 p.m. An exterior drop box is available in the rear parking lot for after-hours check or money order payments.

What is the mailing address for College Park utility payments? Send payments with your remittance stub to: City of College Park, P.O. Box 87137, College Park, GA 30337. Include your account number on the check.

What is the phone number for College Park utility customer service? Call 404-669-3759 for utility billing and account questions. General inquiries can be directed to 404-767-1537. Both lines are available Monday through Friday, 8:00 a.m. – 5:00 p.m.

Can I set up automatic payments for my College Park utilities? Yes. You can enroll in recurring payments through the one-time/recurring payment portal at https://ipn2.paymentus.com/cp/cpg1 or via the registered eCARe customer portal.

Does College Park offer detailed billing and usage tracking? Yes. Access detailed bills with usage history through the eCARe portal at http://www.ecare.collegeparkga.com/ecare/Home.aspx after registering your account.

The City of College Park continues to provide multiple secure channels for paying utility bills, with strong emphasis on convenient online options including guest-friendly one-time payments. For the most accurate and up-to-date account information, always check your bill or log into the official portals. Paying through city-authorized channels ensures proper crediting and helps maintain uninterrupted service for electric, water, sewer, and sanitation needs.

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