Clear Rate Communications provides high-speed internet, phone, and managed IT services to residential and business customers across multiple states. Monthly bills include service charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current billing and payment details, visit the official Clear Rate website at https://www.clearrate.com/ where you can access support resources and account tools.
- You can also manage invoices and make payments through the secure Customer BillCenter portal at https://clearrate.billcenter.net/ for quick viewing and processing of your statement.
Online Bill Pay with Customer BillCenter Portal
Clear Rate Communications offers convenient 24/7 online bill pay through its secure Customer BillCenter portal. New users complete a simple one-time registration using your account number from your monthly statement. Once logged in, you can view current and past bills, track usage history, enroll in paperless e-billing, and make one-time or recurring payments from any device. The portal supports credit/debit cards (Visa, MasterCard, Discover) and electronic checks (ACH). Payments are processed securely and typically post the same or next business day. The portal is fully secure and mobile-friendly. There is no standalone guest pay option—full account registration is required for online access.
Automatic Payments
Set up recurring automatic payments through the Customer BillCenter portal or by contacting customer support. This free service automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal or by calling support.
Pay by Phone & Customer Service Assistance
Call customer support at 1-877-877-0661 (24/7 for residential and business) to make a payment by phone or discuss your account. Representatives can process payments and assist with billing questions. Have your statement or account number ready when calling. Support is available for English and Spanish speakers.
Mail Payments
Mail your payment with a check or money order (payable to Clear Rate Communications) to: Clear Rate Communications P.O. Box 27308 Lansing, MI 48909-7308
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments
No public walk-in payment counters or retail locations are listed for direct customer payments. All payments are handled securely through the online portal, phone, or mail to ensure efficiency and security.
Contact Customer Service
Reach Clear Rate Communications support at 1-877-877-0661 (24/7) for billing inquiries, payment arrangements, or account support. Email: [email protected]. Fax: 1-877-877-5225. The corporate office is located at 2600 W Big Beaver Rd, Suite 450, Troy, MI 48084. Response times are typically immediate during business hours.
Frequently Asked Questions
Can I pay my Clear Rate Communications bill online without creating a full account? The Customer BillCenter portal requires a one-time registration using your account number from the bill for online access and payment processing.
What payment methods does Clear Rate Communications accept? The portal and phone accept credit/debit cards and electronic checks (ACH). Mail accepts checks or money orders.
Are there convenience fees for Clear Rate Communications payments? Any applicable processing fees are displayed during checkout on the official portal. Confirm the exact amount before submitting.
Where do I mail my Clear Rate Communications payment? Clear Rate Communications, P.O. Box 27308, Lansing, MI 48909-7308. Always include your account number on the check.
How do I set up automatic payments? Enroll through the Customer BillCenter portal or contact support. It is free and deducts automatically on the due date.
What services does Clear Rate Communications provide? High-speed internet, phone, and managed IT services for residential and business customers.
How do I get help with billing questions or payment arrangements? Call 1-877-877-0661 (24/7) or email [email protected]. Flexible arrangements are available through customer support.
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