City of Sopchoppy Water provides safe drinking water and sewer services to residential and commercial customers in Sopchoppy, Florida. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official city website at https://www.sopchoppy.org/ where you can review payment instructions and contact information.
- You can also make a secure one-time payment through the official Authority Pay portal at https://sopchoppy.authoritypay.com/.
Guest Pay / Quick Pay Option
The City of Sopchoppy offers a convenient Quick Pay one-time payment option through its official Authority Pay portal—no full account registration required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without setting up recurring access.
To complete a Quick Pay:
- Visit the portal at https://sopchoppy.authoritypay.com/.
- Select Checkout with QuickPay.
- Enter your account number and CID from your bill.
- Provide payment details using a credit/debit card or electronic check (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management
Create a free account on the Authority Pay portal for full access to view bills and payment history. Once registered, you can manage your Sopchoppy water account, review statements, and handle recurring payments if needed.
Automatic Payments (Direct Debit)
Direct debit (AutoPay) is available by contacting the office or using the portal to set up recurring deductions from your checking or savings account. This eliminates missed payments and late fees. Contact the office at (850) 962-4611 to enroll or make changes.
Pay by Phone & Customer Service Assistance
Call the office at (850) 962-4611 during business hours to make a payment by phone or discuss your account. Representatives can process payments and assist with billing questions. Have your statement or account number ready when calling. After-hours water emergencies: (850) 519-2264.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Sopchoppy) to: City of Sopchoppy P.O. Box 1219 Sopchoppy, FL 32358
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at City Hall
Visit City Hall in person at: 105 Municipal Avenue Sopchoppy, FL 32358
Payments are accepted at the customer service counter during office hours. Staff can assist with billing questions and payment arrangements. Credit/debit cards are not accepted for deposits, set-ups, or meters—cash, check, or money order only for those services.
Contact Customer Service
Reach City of Sopchoppy at (850) 962-4611 (Monday–Thursday 8:00 AM–4:30 PM, Friday 8:00 AM–12:00 PM) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. City Hall is located at 105 Municipal Avenue, Sopchoppy, FL 32358.
Frequently Asked Questions
Can I pay my City of Sopchoppy water bill online without creating an account? Yes. The official Authority Pay portal at https://sopchoppy.authoritypay.com/ supports Quick Pay using only your account number and CID—no full registration required for one-time transactions.
What payment methods does City of Sopchoppy accept? The portal accepts credit/debit cards and electronic checks (ACH). Mail and in-person accept checks or money orders. Cash, check, or money order only for deposits, set-ups, and meters.
Are there convenience fees for City of Sopchoppy payments? No convenience fees are mentioned for official portal, mail, or in-person payments. Confirm any card processing details during checkout.
Where do I mail my City of Sopchoppy water payment? City of Sopchoppy, P.O. Box 1219, Sopchoppy, FL 32358. Always include your account number on the check.
What are the in-person payment hours? Monday–Thursday 8:00 AM–4:30 PM, Friday 8:00 AM–12:00 PM at City Hall (105 Municipal Avenue). Credit/debit cards not accepted for deposits, set-ups, or meters.
How do I set up direct debit (AutoPay)? Contact the office at (850) 962-4611 to enroll. It is free and deducts automatically on the due date.
What services does City of Sopchoppy provide? Safe drinking water supply and sewer services for the City of Sopchoppy, Florida.
How do I get help with payment arrangements or billing issues? Call (850) 962-4611 during office hours. Flexible arrangements are available through customer service.
Important Updates Effective May 28, 2026, sewer payments will no longer be accepted. Payments received after this date will be applied to the water account. No refunds will be issued for sewer payments made after this date. New water rates became effective October 1, 2024.
