The City of Sidney, Ohio provides utility billing services for water, sewer, stormwater, solid waste, and related fees. Residents can manage and pay their bills through secure online options or in person at City Hall.
To pay your City of Sidney utility bill online, visit the official Online Payments page at https://www.sidneyoh.com/345/Online-Payments.
For complete utility billing information, rates, and account details, go to https://www.sidneyoh.com/199/Utility-Billing.
Guest / One-Time Payment
The City of Sidney offers convenient one-time payment options through its online portal. Many customers can make a single payment without creating a full recurring account.
To make a one-time payment:
- Go to the Online Payments section on the city website
- Access the MUNIS Citizen Self Service portal
- Enter your account information and complete your secure transaction
This option works well for quick payments without setting up autopay or ongoing account access.
Online Account Payments and Management
Registered users can access the full MUNIS Citizen Self Service portal to view bills, make payments, and manage their utility account. The portal supports credit/debit card and e-check payments.
To get started with full online access:
- Visit https://cs.sidneyoh.us/mss/citizens/default.aspx
- Create an account or log in using your utility account details
The system allows customers to view billing history, set up automatic payments, and receive electronic notifications.
Pay by Phone
You can contact the Revenue Collection Department for payment assistance or to make arrangements by phone.
Revenue Collection / Utility Billing Phone: 937-498-8114
Staff can assist with account questions, payment arrangements, and service-related inquiries during business hours.
Pay by Mail
Mail your payment with the remittance stub to the City of Sidney Revenue Collection Department. Include your account number on the check or money order.
Mailing Address: City of Sidney Revenue Collection Department 201 W Poplar Street Sidney, Ohio 45365
In-Person Payments
You can pay your utility bill in person at the Revenue Collection Department located in City Hall.
Location: Revenue Collection Department City Hall 201 W Poplar Street Sidney, Ohio 45365
Business Hours: Monday through Friday 8:00 a.m. to 4:00 p.m.
Credit cards are accepted for in-person payments. Customers who arrive before 2:00 p.m. can often have service started or restored the same day if needed.
Additional Utility Information
The City of Sidney bills for water, sewer, stormwater, EPA fees, and solid waste collection. Billing frequency is typically quarterly or monthly depending on the service. For water service questions, call 937-498-8114. For trash and recycling information, call 937-498-8115.
Frequently Asked Questions
Can I make a one-time utility payment without registering? Yes. The City of Sidney provides one-time payment options through its online portal for customers who prefer not to create a full account.
What is the phone number for City of Sidney utility bill pay? Call the Revenue Collection Department at 937-498-8114 for payments and account assistance.
Where do I mail my City of Sidney utility payment? Mail payments to: City of Sidney, Revenue Collection Department, 201 W Poplar Street, Sidney, Ohio 45365.
Can I pay my utility bill in person? Yes. Visit the Revenue Collection Department at City Hall, 201 W Poplar Street, Sidney, Ohio 45365, Monday through Friday from 8:00 a.m. to 4:00 p.m.
How do I set up automatic utility payments? You can enroll in automatic payments through the MUNIS Citizen Self Service portal at https://cs.sidneyoh.us/.