City of Nixa Utilities provides safe drinking water, sewer, electric, and refuse services to residential and commercial customers in Nixa, Missouri. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official payment page at https://www.nixa.com/pay where you can pay your bill immediately.
- You can also access the secure InvoiceCloud customer portal at https://www.invoicecloud.com/portal/(S(qv3nznupo4jl5lxlobx5ptdr))/2/Site.aspx?G=cf714949-e9e9-4c1f-86e7-072d163c3872 for quick online access and account management.
Guest Pay / One-Time Payment Option
City of Nixa Utilities offers a convenient One Time Pay one-time payment option through its official InvoiceCloud portal—no full account registration required for single transactions. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a one-time payment:
- Visit the portal.
- Select One Time Pay.
- Enter your account number from your bill.
- Provide payment details using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly. There are no service fees charged by the City for these payments.
Online Account Management with InvoiceCloud Portal
Create a free account on the InvoiceCloud portal for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Nixa Utilities account from any device. The portal supports both one-time guest payments and recurring options. The City has fully transitioned to this new InvoiceCloud system for faster and more secure processing.
Automatic Payments
Enroll in free automatic payments through the InvoiceCloud portal. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel automatic payments anytime through the portal.
Pay by Phone (24/7 Automated)
Pay your bill 24 hours a day, 7 days a week by calling 417-725-3229 and pressing 1. The automated system accepts credit/debit cards or bank account payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Nixa) to the remittance address printed on your monthly statement. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Utility Billing Office & Kiosks
Visit the Utility Billing office in person for payments during regular business hours: 707 W. Center Circle Nixa, MO 65714
Payments are accepted Monday through Friday, 8:30 AM to 4:30 PM. Staff can assist with billing questions and payment arrangements. Cash, checks, and credit/debit cards are accepted where available.
A secure drop box is available at the drive-thru window of the billing office for after-hours check or money order deposits. Payment kiosks are also available inside The X Center at McCauley Park for added convenience when the center is open.
Contact Customer Service
Reach Nixa Utilities Customer Service at 417-725-3229 (Monday–Friday, 8:30 AM–4:30 PM) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. The Utility Billing office is located at 707 W. Center Circle, Nixa, MO 65714.
Frequently Asked Questions
Can I pay my Nixa Utilities bill online without creating an account? Yes. The official InvoiceCloud portal offers One Time Pay using only your account number—no full registration required for one-time transactions.
What payment methods does Nixa Utilities accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail and drop box accept checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Nixa Utilities payments? No service fees are charged for official online payments. Confirm any processor details during checkout.
Where do I mail my Nixa Utilities payment? Use the remittance address printed on your monthly statement. Always include your account number on the check.
What are the in-person payment hours? Monday–Friday, 8:30 AM–4:30 PM at 707 W. Center Circle. Drop box and kiosks at The X Center provide additional options.
How do I set up automatic payments? Enroll through the InvoiceCloud portal. It is free and deducts automatically on the due date.
What services does Nixa Utilities provide? Safe drinking water supply, sewer, electric, and refuse services for the City of Nixa, Missouri.
How do I get help with payment arrangements or billing issues? Call 417-725-3229 during business hours or email [email protected]. Flexible arrangements are available through customer service.
