Pay your City of Natchitoches utility bill (electric, water, sewer, garbage) online through Click2Gov, at the Utility Service Center lobby or drive‑thru, via drop box, or by mail.
Pay City of Natchitoches utility bill online (Click2Gov)
Utility Service Center information – City of Natchitoches
Online Bill Pay (Click2Gov & eBilling)
The City of Natchitoches uses Click2Gov Utility Billing for online bill pay and account access.
- Go to the Click2Gov Utility Billing site and choose:
- New users can click Create New User and register using the account number printed on your utility bill, then set a username and password.
You can also enroll in eBilling through the City of Natchitoches eBilling Portal, which sends bills by email and lets you manage paperless preferences.
If your services are disconnected and you pay online, you must call the Utility Service Center afterward to pay any reconnect fees and schedule reconnection.
Utility Service Center: Lobby, Drive‑Thru & Drop Box
You can pay in person at the Utility Service Center downtown.
- Address:
Utility Service Center
806 Second Street
Natchitoches, LA 71457 - Lobby hours: Monday–Thursday 7:30 a.m.–4:30 p.m., Friday 7:30 a.m.–12:00 p.m.
- Drive‑thru hours: Monday–Thursday 7:00 a.m.–5:00 p.m., Friday 7:00 a.m.–2:00 p.m.
Accepted in‑person payment types:
There is also an after‑hours drop box at the Service Center for payments by check or money order (no cash).
Mail‑In Payments
You can mail your utility payment to the city.
- Use the remit‑to address printed on your current utility bill and include your payment stub; if you do not have it, write your account number on the check or money order.
- Mail your payment early (usually 7–10 days before the due date) to allow for postal delivery and processing.
Offices & Contact Information
- Utility Service Center (billing, payments, reconnects): 318‑357‑3830.
- Utility Department main office (system operations):
1100 Power Plant Drive, Natchitoches, LA 71457, phone 318‑357‑3850.
For disconnected service, bill questions, or payment arrangements, call the Utility Service Center directly after paying online or in person.
City of Natchitoches Bill Pay FAQs
How do I pay my Natchitoches utility bill online?
Go to the Click2Gov Utility Billing page, either log in (or create a new user) for full account access or choose One Time Payment to pay as a guest with your account number.
Where can I pay my bill in person?
Pay at the Utility Service Center, 806 Second Street, Natchitoches, LA 71457, using the lobby (Mon–Thu 7:30–4:30, Fri 7:30–12) or the drive‑thru (Mon–Thu 7:00–5:00, Fri 7:00–2:00); an after‑hours drop box is also available.
What should I do if my service was disconnected?
If your services have been disconnected and you pay your balance online, you must call the Utility Service Center at 318‑357‑3830 to pay any reconnection fee and request that service be restored.
