Homestead Public Services (HPS) provides electric, water, and sanitation services to residential and commercial customers in Homestead, Florida. Monthly bills combine usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
For the most current details on accounts and billing, visit the official How to Pay Your Bill page at https://www.homesteadfl.gov/458/How-to-Pay-Your-Bill where you can register for the HPS Online Bill Pay system and sign up for automated bank draft.
Online Bill Pay with HPS Online Bill Pay
Homestead Public Services offers convenient 24/7 online bill pay through its secure HPS Online Bill Pay portal. New users complete a simple one-time registration to view billing, consumption, payment history, and payment options. Once registered, you can make one-time or recurring payments using a credit/debit card or electronic check (ACH). The system is fully secure and mobile-friendly.
Automatic Bank Draft (AutoPay)
Sign up for free Automated Bank Draft (AutoPay) at www.homesteadfl.gov/billpay to have payments automatically withdrawn from your checking or savings account on the due date each month. This eliminates missed payments and late fees. Call customer service at (305) 224-4800 to request paperless electronic monthly statements once enrolled.
Pay by Phone (Automated)
Use the automated phone system for 24/7 account information and payments by calling 1-888-703-9186. Have your account number ready. The system accepts credit/debit cards and electronic checks. For live assistance with billing questions or payment arrangements, call customer service at (305) 224-4800 during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Homestead) to: City of Homestead P.O. Box 900430 Homestead, FL 33090-0430
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
Additional Payment Locations (Western Union & Amscot)
Pay with cash, check, or money order at no charge at any authorized Western Union Convenience Pay® location or any Amscot The Money Superstore® in Florida. These options provide fast, convenient in-person payments without needing an online account.
Contact Customer Service
Reach Homestead Public Services Customer Service at (305) 224-4800 (Monday–Friday, 8:00 AM–5:00 PM) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. After-hours water and sewer emergencies: (855) 211-2062. The Customer Service Department is located at City Hall, 100 Civic Court, Homestead, FL 33030.
Frequently Asked Questions
Can I pay my Homestead Utilities bill online without creating an account? Registration is required for the HPS Online Bill Pay portal, but the process is quick and provides full access to billing, consumption, and payment history.
What payment methods does Homestead Public Services accept? The online portal and phone accept credit/debit cards and electronic checks (ACH). Mail accepts checks or money orders. Western Union and Amscot accept cash, check, or money order at no charge.
Are there convenience fees for Homestead Utilities payments? No service fees apply to official online, Auto Draft, phone, mail, Western Union, or Amscot payments.
Where do I mail my Homestead Utilities payment? City of Homestead, P.O. Box 900430, Homestead, FL 33090-0430. Always include your account number on the check.
How do I sign up for Automated Bank Draft (AutoPay)? Sign up directly at www.homesteadfl.gov/billpay. It is free and deducts automatically on the due date.
How do I go paperless with electronic statements? Call customer service at (305) 224-4800 to request electronic monthly statements.
What services does Homestead Public Services provide? Electric, water, and sanitation services for the City of Homestead, Florida.
How do I get help with payment arrangements or billing issues? Call (305) 224-4800 during business hours. Flexible arrangements are available through customer service.
