City of Goodyear Water Utilities provides safe drinking water and wastewater services to residential and commercial customers in Goodyear, Arizona. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Payment Options page at https://www.goodyearaz.gov/government/departments/finance/utilities-customer-service/payment-options where you can find all available methods and instructions.
- Customers can also make secure payments directly through the official Utility Access portal at https://www.municipalonlinepayments.com/cityofgoodyearaz/utilities.
Guest Pay / Quick Pay Option
City of Goodyear Water Utilities offers a convenient Quick Pay one-time payment option through its official Utility Access portal—no full account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a recurring profile.
To complete a Quick Pay:
- Visit the portal at https://www.municipalonlinepayments.com/cityofgoodyearaz/utilities.
- Click Quick Pay (no login needed).
- Enter your utility account number.
- Provide payment details using a credit/debit card or bank account (ACH).
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. The portal is fully secure and mobile-friendly.
Online Account Management Portal
Create a free account on the Utility Access portal at https://www.municipalonlinepayments.com/cityofgoodyearaz/utilities for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless e-billing, and manage your Goodyear Water account from any device. The portal supports both one-time Quick Pay and recurring options.
Automatic Payments (AutoPay)
Enroll in free AutoPay through the Utility Access portal or by contacting customer service. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel AutoPay anytime through the portal.
Pay by Phone (24/7 IVR)
Pay your bill 24 hours a day, 7 days a week using the automated IVR system by calling 623-882-7373. The system accepts credit/debit cards and bank account payments. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Goodyear) to: City of Goodyear Attn: Utilities 1900 N Civic Square Goodyear, AZ 85395
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at City Hall
Visit City Hall in person for payments during regular business hours: 1900 N Civic Square Goodyear, AZ 85395
Payments are accepted Monday through Friday, 8:00 AM to 4:45 PM. Staff can assist with billing questions and payment arrangements. Cash, checks, and credit/debit cards are accepted where available. A payment drop box is also available for after-hours check or money order deposits.
Contact Customer Service
Reach Goodyear Utilities Customer Service at 623-882-7887 (Monday–Friday during business hours) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. Email: [email protected]. City Hall is located at 1900 N Civic Square, Goodyear, AZ 85395.
Frequently Asked Questions
Can I pay my Goodyear Water bill online without creating an account? Yes. The official Utility Access portal at https://www.municipalonlinepayments.com/cityofgoodyearaz/utilities offers Quick Pay using only your account number—no login required for one-time transactions.
What payment methods does Goodyear Water Utilities accept? The portal and phone accept credit/debit cards and bank accounts (ACH). Mail and drop box accept checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for Goodyear Water payments? No convenience fees are charged for official online, AutoPay, phone, mail, or in-person payments.
Where do I mail my Goodyear Water payment? City of Goodyear, Attn: Utilities, 1900 N Civic Square, Goodyear, AZ 85395. Always include your account number on the check.
What are the in-person payment hours? Monday–Friday, 8:00 AM–4:45 PM at City Hall, 1900 N Civic Square. Use the payment drop box for after-hours check or money order deposits.
How do I set up AutoPay for my Goodyear Water bill? Enroll through the Utility Access portal. It is free and deducts automatically on the due date.
What services does Goodyear Water Utilities provide? Safe drinking water supply and related utility services for the City of Goodyear, Arizona.
How do I get help with payment arrangements or billing issues? Call 623-882-7887 during business hours or email [email protected]. Flexible arrangements are available through customer service.
Thank you MERCY BAIZ , a Customer Service Representative who recent email me a copy of my recent bill so I wouldn’t be late with my payment. She was one of the most helful customer service person I have ever worked with. She has no idea how pleasant and helpful she was to my problem. Her manager needs to give her a pat on the back because unfortunately I can’t. THANK YOU again, Mercy. You were more helpful than those two words say.