Cirro Energy is a Texas electricity provider offering flexible plans for homes and businesses. Paying your bill on time keeps your power on and helps avoid late fees or service issues. Cirro provides multiple secure options, including a convenient Easy Pay guest feature for one-time payments without login, full My Cirro account access, 24/7 phone payments, cash payments at thousands of retail locations, and traditional mail.
- Make a quick one-time payment without creating an account using Easy Pay at the official My Cirro portal: https://www.cirroenergy.com/my.
- For complete details on every payment method, visit the official Electricity Bill Payment Options page at https://www.cirroenergy.com/en_US/cirro-customer-service/electricity-bill.
Easy Pay – One-Time Payment Without Login
Cirro Energy offers Easy Pay, a fast guest-style option that lets you pay your bill immediately using only your Cirro account number and billing ZIP code. No username or password is required.
How to use Easy Pay:
- Go to https://www.cirroenergy.com/my or directly to the Easy Pay page.
- Enter your Cirro Energy account number and billing ZIP code.
- Review your balance and enter the payment amount.
- Complete the secure payment with a credit/debit card or bank account.
This method provides instant confirmation and is ideal for one-time or occasional payments. Your account number appears on your monthly bill or in previous correspondence from Cirro.
Pay Online with Full My Cirro Account
For ongoing management, register or log in at the secure My Cirro portal: https://www.cirroenergy.com/my. Once inside you can:
- View current and past bills with usage details
- Make one-time or scheduled payments
- Enroll in or manage Auto Pay
- Set up paperless billing and notifications
- Track payment history and update account information
The portal works on desktop and mobile browsers. A free Cirro Energy mobile app (available on the App Store and Google Play) offers the same features on the go, including bill pay, usage tracking, and account management with Touch ID or Face ID support.
Pay Cirro Energy Bill by Phone
Call the dedicated customer service line to make payments by phone.
Phone number: 1-800-MY-CIRRO (1-800-692-4776)
Hours: Daily, 7:00 a.m. – 10:00 p.m. Central Time (residential)
Have your account number and payment method (Visa, Mastercard, American Express, Discover, or check) ready. Representatives or the automated system can process your payment quickly. This option works well outside normal business hours or when you prefer speaking with someone.
Pay In Person at Retail Locations
Cirro Energy accepts cash payments at thousands of convenient retail locations through trusted partners. A nominal processing fee usually applies.
Accepted partners:
- CheckFreePay (find locations at checkfreepay.com)
- Barri Financial Group (barrigroup.com/locations)
- Fidelity Express (fidelityexpress.co)
Bring your bill remittance slip or account number. Payments typically post the same or next business day. These options provide extended hours beyond traditional business times.
Pay by Mail
Mail your check or money order (payable to Cirro Energy) along with the payment stub or your account number clearly written on the check.
Regular mail: Cirro Energy U.S. Retailers, LLC P.O. Box 660004 Dallas, TX 75266-0004
Overnight or expedited payments: Cirro Energy U.S. Retailers, LLC 1501 N. Plano Rd. Richardson, TX 75081
Allow 7–10 business days for delivery and processing. Use the exact address on your current statement whenever possible for fastest crediting.
Auto Pay and Average Billing
Enroll in Auto Pay through the My Cirro portal to have payments automatically withdrawn from your bank account or charged to your card on the due date. There is no extra charge for this service. Auto Pay helps prevent missed payments and late fees.
Cirro also offers Average Billing, which spreads your costs evenly throughout the year for more predictable monthly bills. You can enroll through your My Cirro account or by contacting customer service.
Important Billing Notes
Bills are typically due 16 calendar days from the bill date. A late payment penalty of 5% may apply to past-due amounts (with exceptions for certain qualified customers). A returned payment fee of up to $30 may apply. Contact Cirro promptly if you anticipate difficulty paying—payment assistance or deferred payment plans may be available. Keep your account number handy for all transactions.
Customer Service and Contact Information
Residential Customer Service: 1-800-692-4776 (daily, 7:00 a.m. – 10:00 p.m. CT) Email: [email protected] Website: www.cirroenergy.com
Have your account number and recent bill ready when contacting support for faster assistance. Outage reporting is also available through the main number or app.
FAQs
How do I pay my Cirro Energy bill without creating an account? Use Easy Pay at https://www.cirroenergy.com/my. Enter your account number and billing ZIP code for a quick one-time payment—no login required.
What phone number do I call to pay my Cirro bill? Call 1-800-692-4776 (1-800-MY-CIRRO). The line is available daily from 7:00 a.m. to 10:00 p.m. Central Time.
Where can I pay my Cirro Energy bill in person with cash? Visit any CheckFreePay, Barri Financial Group, or Fidelity Express location. Bring your bill remittance slip and expect a small processing fee.
What is the mailing address for Cirro Energy payments? Send regular payments to P.O. Box 660004, Dallas, TX 75266-0004. For overnight, use 1501 N. Plano Rd., Richardson, TX 75081. Include your account number.
Can I set up automatic payments for my Cirro bill? Yes. Log into My Cirro at https://www.cirroenergy.com/my and enroll in Auto Pay (free of charge).
Does Cirro Energy have a mobile app? Yes. Download the free Cirro Energy app to view bills, make payments, and manage your account on the go.
What happens if I pay late? A 5% late payment penalty may apply. Contact customer service immediately if you need assistance or a payment plan.
How do I find my Cirro Energy account number? It appears on your monthly bill statement and in your My Cirro account profile.
