Central Georgia Electric Membership Corporation (CGEMC) provides reliable electric service to members across central Georgia. Customers can pay their electric bills quickly and securely through the online portal or using convenient QuickPay options.
- To make a payment or manage your account, visit the CGEMC Customer Portal at https://bill.cgemc.com/onlineportal/.
- For complete payment options and billing information, go to https://www.cgemc.com/ways-pay.
Guest / One-Time Payment (QuickPay)
Central Georgia EMC offers a convenient QuickPay feature that allows you to make a one-time payment without creating or logging into a full account.
To use QuickPay:
- Go to the Customer Portal
- Select the Quick Pay option
- Enter your account information
- Complete your secure payment using a credit/debit card or e-check
This option is ideal for members who want to make a fast payment without registering for ongoing account access.
Online Account Payments and Management
Registered users can access the full CGEMC Customer Portal to view bills, make payments, enroll in automatic payments, and manage their account 24/7.
Key features include:
- Viewing current and past bills
- Making one-time or recurring payments
- Enrolling in paperless billing
- Setting up automatic payments on your due date or a chosen date
To get started, visit https://bill.cgemc.com/onlineportal/ and create a new account or log in.
Pay by Phone (IVR System)
You can make payments using the 24-hour Interactive Voice Response (IVR) system.
Phone Numbers: (770) 775-7857 1-800-222-4877 (Select Option 2)
The system allows you to pay by speaking commands directly without pressing buttons. It is available 24 hours a day for your convenience.
Pay by Mail
Mail your payment by check or money order (no cash) to: Central Georgia EMC P.O. Box 530 Jackson, GA 30233
Include your bill stub with the payment to ensure proper crediting.
In-Person Payments
You can pay in person at the CGEMC headquarters during business hours or use the 24-hour payment kiosk.
Office Address: 923 S. Mulberry Street Jackson, GA 30233
Office Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
24-Hour Payment Kiosk: Located at the same address. The self-service kiosk accepts cash, credit cards, and debit cards anytime, day or night.
Additional Payment Information
Central Georgia EMC accepts the following payment methods through the portal and kiosk:
- Credit and debit cards
- E-check (electronic check)
- Cash (at the kiosk and office)
- Automatic payments (recurring)
The cooperative offers various billing options including conventional billing, prepaid metering, e-bill, and levelized billing to help members manage their electric costs.
Frequently Asked Questions
Can I make a one-time payment without creating an account? Yes. Use the QuickPay feature in the Customer Portal at https://bill.cgemc.com/onlineportal/ to pay without logging in.
What is the phone number for Central Georgia EMC bill pay? Call the 24-hour IVR system at 770-775-7857 or 1-800-222-4877 and select Option 2 to make a payment by phone.
Where do I mail my Central Georgia EMC payment? Mail payments to: Central Georgia EMC, P.O. Box 530, Jackson, GA 30233.
Can I pay in person? Yes. Visit the office at 923 S. Mulberry Street, Jackson, GA 30233 (Monday–Friday, 8:00 a.m.–5:00 p.m.) or use the 24-hour payment kiosk at the same location.
How do I set up automatic payments? Log in to the Customer Portal, go to the Payment menu, and choose “Schedule Automatic Payment.” You can set it to pay on your due date or another selected date.
What payment methods are accepted? CGEMC accepts credit/debit cards, e-checks, cash (at the kiosk/office), and automatic bank draft payments.
