About Celina Insurance Group
Celina Insurance Group offers a range of property, casualty, and specialty insurance products to individuals, businesses, and farms. Their online self-service portal makes billing and account management easy and secure, letting you pay your bills, update payment info, and access policy documents effortlessly.
How to Pay Your Celina Insurance Bill
Online Payment
- My Policy Portal:
Visit Celina Insurance Group My Policy to log in or manage your account.
Use your username and password to view payment info, set up auto pay, update your credit card or bank account, or go paperless. - One-Time Payment Option:
Go to Pay Now and use your policy number to make a secure payment without logging in.
Pay by Phone
- Billing Support:
Call 800-552-5181 for billing questions or to make a payment by phone.
Pay by Mail
- Mailing Address:
Send checks or money orders payable to Celina Insurance Group to:
225 North Main Street
Celina, OH 45822
In Person
- Local Office:
Go to City Hall at 142 N Ohio, Celina, TX for city fee payments, but insurance payments should be directed to the OH office above.
Third-Party Bill Pay
- doxo.com:
You can use doxo.com to pay Celina Insurance Group bills, including property insurance, using a credit/debit card or bank transfer (additional service fees may apply).
Account Management
- Go Paperless:
Enroll in electronic billing and payment options via the My Policy portal for convenience and security. - Update Info:
Change your credit card or bank account details, or update your contact preferences anytime online.
Frequently Asked Questions (FAQ)
How do I pay my Celina Insurance bill online?
Use the My Policy portal to log in and pay, or make a one-time payment using your policy number without logging in.
Can I pay by phone?
Yes. Call 800-552-5181 for billing help or payments.
What is the billing office address?
225 North Main Street, Celina, OH 45822.
Can I pay with a credit card?
Celina Insurance accepts credit/debit cards and electronic bank transfers for online and phone payments.
Can I set up AutoPay?
Yes. The My Policy portal allows you to enable recurring payments or update payment info.
What if I forgot my policy number or account info?
Use the online portal to retrieve your details, or call customer service for assistance.
Can I pay through doxo.com?
Yes, doxo can process Celina Insurance payments, but extra fees may apply.
Where can I get billing help?
Call 855-586-2911 for website/portal assistance or 800-552-5181 for billing support.
Can I pay my bill at Celina City Hall?
Only city-related payments are accepted at City Hall in Celina, TX; for insurance bills, use the OH address or online tools.
Can I go paperless?
Yes, enroll online to receive e-bills and policy documents.
How do I cancel my policy or change account info?
Log in to your portal or call customer service for support.
Tips for Managing Your Celina Insurance Bills
- Have your policy number and account details ready when calling or making payments.
- Use online and AutoPay options for faster, stress-free billing.
- Save payment confirmations and monitor your account regularly to prevent missed payments.
- Contact support early if you have questions, need to update info, or require payment assistance.
Celina Insurance Group provides flexible, secure bill pay options online, by phone, and by mail to fit your needs. For best results, use the My Policy portal for all account and billing management.