Cass County Electric Cooperative (CCEC) is a member-owned electric cooperative serving residential and business customers in Cass County and surrounding areas in North Dakota. Monthly bills include energy usage, distribution charges, and any applicable fees with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official homepage at https://casscountyelectric.com/ where you can access the online account platform and payment tools.
- Members can also make secure one-time payments directly through the official Quick Pay (guest) portal at https://kwh.smarthub.coop/PayNow.html.
Guest Pay / Quick Pay Option
Cass County Electric Cooperative offers a convenient Quick Pay (Pay Now As Guest) one-time payment option through its official SmartHub system—no account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without setting up recurring access.
To complete a Quick Pay:
- Visit the portal at https://kwh.smarthub.coop/PayNow.html.
- Enter your CCEC account number and last name or business name.
- Review your current balance.
- Pay the total due or a partial amount using a credit/debit card (MasterCard, Visa, or Discover) or electronic check (ACH).
- Submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. No convenience fees apply when using the official Quick Pay system.
Online Account Management with SmartHub
Create a free SmartHub account at https://kwh.smarthub.coop/ for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless billing, receive email or text alerts, report outages, and manage your CCEC account from any device. The free CCEC mobile app (available for iOS and Android) provides the same features for on-the-go management.
Automatic Payments (AutoPay)
Set up recurring AutoPay through your SmartHub account or by completing the printable Autopay form. Payments are deducted automatically from your checking or savings account or credit/debit card on the due date each month. This free service eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through SmartHub or customer service.
Pay by Phone
Use the 24/7 automated pay-by-phone IVR system by calling 701-356-4400. Have your account number ready. The system accepts debit/credit cards (MasterCard, Visa, Discover) or checking/savings account information. For live assistance with billing questions or payments, call the same number during office hours (Monday–Friday, 7:30 AM–4:30 PM) to speak with a member services specialist.
Mail Payments
Mail your payment stub with a check or money order (payable to Cass County Electric Cooperative) to: Cass County Electric Cooperative 4100 32nd Ave. S. Fargo, ND 58104
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person and Drop Box Payments
Visit the Member Services building in person at: 4100 32nd Ave. S. Fargo, ND 58104
Office and lobby hours are Monday through Friday, 7:30 AM to 4:30 PM. Payments are accepted at the customer service counter during these hours.
For after-hours convenience, use the secure payment drop box located in the parking lot roundabout at the Member Services building. The drop box accepts checks or money orders (include your account number, name, and address) and processes deposits by the end of the next business day.
Contact Customer Service
Reach Cass County Electric Cooperative member services at 701-356-4400 or toll-free 800-248-3292 (Monday–Friday, 7:30 AM–4:30 PM) for billing inquiries, payment arrangements, service starts/stops, or assistance. For outages or emergencies, call the same number (24/7). The main office is located at 4100 32nd Ave. S., Fargo, ND 58104.
Frequently Asked Questions
Can I pay my Cass County Electric bill online without creating an account? Yes. The official Quick Pay (Pay Now As Guest) option at https://kwh.smarthub.coop/PayNow.html allows one-time payments using only your account number and last name—no login required.
What payment methods does Cass County Electric accept? Official channels accept credit/debit cards (MasterCard, Visa, Discover) and electronic checks (ACH). Mail and drop box accept checks or money orders. In-person payments follow the same methods where available.
Are there convenience fees for Cass County Electric payments? No convenience fees apply when using official Quick Pay, SmartHub, AutoPay, phone, mail, or in-person/drop box options.
Where do I mail my Cass County Electric payment? Cass County Electric Cooperative, 4100 32nd Ave. S., Fargo, ND 58104. Always include your account number on the check.
What are the in-person payment hours and drop box options? Monday–Friday, 7:30 AM–4:30 PM at 4100 32nd Ave. S., Fargo, ND 58104. Use the 24/7 payment drop box in the parking lot roundabout for after-hours check or money order deposits.
How do I set up AutoPay for my Cass County Electric bill? Enroll through your SmartHub account or submit the Autopay form. It is free and deducts automatically on the due date.
What services does Cass County Electric Cooperative provide? Reliable electric distribution and member-owned cooperative services in Cass County and surrounding areas of North Dakota.
How do I report an outage or get help with payment arrangements? Call 701-356-4400 for outages or billing/payment assistance. Flexible arrangements are available through member services.
