Pay your BrandSource Credit Card bill quickly and securely through the official Citi Retail Services portal. Make one-time guest payments, enroll in Auto Pay, or manage your account with full login access.
How to Pay Your BrandSource Credit Card Bill
The BrandSource Credit Card (issued by Citi Retail Services) is used at BrandSource member retailers for appliances, furniture, and home improvement purchases. Payments are processed through Citi’s secure online system.
The official portal now supports one-time/guest payments (pay without signing on) as well as full login access for registered users.
Guest Pay / One-Time Payment (No Login Required)
Use the “One-Time Payment” or “Make a Payment” option on the official portal. Enter your account details from your statement to pay instantly without creating an account.
Login to Pay / New Portal
Sign on or register at the Citi Retail Services portal for full account management, bill viewing, and recurring payments. New users register using card or account information from their monthly statement.
Pay by Phone
Call BrandSource Credit Card Customer Service at 1-888-653-4320 (M-F 9 a.m. – 8 p.m. ET). Automated payment options are available 24/7. TTY users: Use 711 or other relay service.
Payment Address (Mail)
Mail checks or money orders to: BrandSource Credit Card Payments PO Box 70602 Philadelphia, PA 19176-0602
Always include your account number. Use the exact remittance address printed on your monthly statement for fastest processing.
In-Person or Pay in Store
No in-person or retail “pay in store” options are available.
Contact BrandSource Credit Card (Citi Retail Services)
- Customer Service: 1-888-653-4320
- Outside U.S., Canada & Puerto Rico: 1-423-477-6512
- Official Payment Portal: citiretailservices.citibankonline.com
Mobile App & Payment Assistant
No dedicated mobile app exists. Use the fully responsive Citi Retail Services portal on any smartphone or tablet. Enroll in Auto Pay after logging in for automatic monthly payments.
Fees and Late Payments
Convenience fees may apply for certain payment methods (check at checkout). Late payments incur late fees and may affect your credit score. Pay by the due date on your statement to avoid penalties.
Frequently Asked Questions
How do I pay my BrandSource credit card bill online?
Visit the official portal and choose either One-Time Payment (guest pay) or Sign On for full access.
Can I make a guest payment for my BrandSource credit card?
Yes. The portal now offers a one-time payment option without signing on.
What is the phone number for BrandSource credit card bill pay assistance?
Call 1-888-653-4320 (M-F 9 a.m. – 8 p.m. ET).
Where do I mail my BrandSource credit card payment?
Send payments to PO Box 70602, Philadelphia, PA 19176-0602. Include your full account number.
How do I set up Auto Pay for my BrandSource credit card?
Log in to your account on the official portal and enroll in automatic recurring payments.
Is there a mobile app for BrandSource credit card bill pay?
No dedicated app is available. The Citi Retail Services website is fully mobile-friendly.
How do I avoid late fees on my BrandSource credit card?
Enroll in Auto Pay, pay early online, or use the guest pay option before the due date.