The Brunswick-Glynn County Joint Water & Sewer Commission (BGJWSC) supplies safe drinking water and manages wastewater services for residents and businesses on St. Simons Island and surrounding areas in Georgia. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
For the most current details on accounts and billing, visit the official Bill Payment page at https://www.bgjwsc.org/bill-payment/ where you can access the secure online bill payment system. You can also review customer service support and payment instructions on the official Customer Service page at https://www.bgjwsc.org/customer-service/.
Online Bill Pay System
BGJWSC provides convenient online bill pay through its secure citizen portal. New users can register or pay using their account number. Once in the system, you can view current and past bills, track usage, and make payments using American Express, MasterCard, Visa, or eChecks. Payments may take up to 48 hours to process and reflect on your account. The portal is fully secure and mobile-friendly.
Automatic Payments
Automatic payments can be set up through the Paymentus portal (contact the office to cancel if previously enrolled). Contact customer service for assistance with recurring payment setup or changes.
Pay by Phone & Customer Service Assistance
Call customer service at (912) 261-7100 (Option 1 for billing questions, start/stop service, or change of address) during business hours. The same number handles water and sewer emergencies 24 hours a day, 7 days a week, 365 days a year. Representatives can process payments and assist with billing questions. Have your statement or account number ready when calling.
Mail Payments
Mail your payment stub with a check or money order (payable to BGJWSC) to: BGJWSC P.O. Box 96401 Charlotte, NC 28296-0401
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person, Walk-In & Drop Box Payments
Visit the main office in person at: 1703 Gloucester Street Brunswick, GA 31520
Payments are accepted at the customer service counter during business hours. A secure drop box is available at the same location for after-hours check or money order deposits (processed the next business day).
Alternative payment locations include:
- Wal-Mart Money Center (150 Altama Connector, Brunswick, GA 31525)
- Ace Cash Express (4420 Altama Ave, Brunswick, GA 31520)
- Discount Stop (2722 Norwich St, Brunswick, GA 31520)
Fees may apply at third-party locations. If your service has been interrupted for non-payment, make payment in person at the Gloucester Street office by 2:00 PM and notify a customer service representative for same-day restoration.
Contact Customer Service
Reach BGJWSC customer service at (912) 261-7100 (Option 1 for billing) during office hours. Fax: 912.261.7179. The main office is located at 1703 Gloucester Street, Brunswick, GA 31520. Email: [email protected]. Response times are typically immediate during business hours.
Frequently Asked Questions
Can I pay my BGJWSC bill online without creating a full account? The official online bill payment system allows payments using your account number. Full registration is recommended for ongoing access.
What payment methods does Brunswick-Glynn County Joint Water & Sewer Commission accept? The online portal accepts American Express, MasterCard, Visa, and eChecks. Mail and drop box accept checks or money orders. In-person and third-party locations accept cash, checks, or cards where available.
Are there convenience fees for BGJWSC payments? Fees may apply at third-party locations such as Wal-Mart, Ace Cash Express, and Discount Stop. Official online, mail, and drop box payments are fee-free.
Where do I mail my BGJWSC payment? BGJWSC, P.O. Box 96401, Charlotte, NC 28296-0401. Always include your account number on the check.
What are the in-person payment hours and options? Monday–Friday, 8:00 AM–5:00 PM at 1703 Gloucester Street, Brunswick, GA 31520. Use the drop box for after-hours check or money order deposits. Alternative locations listed on the Bill Payment page.
How do I set up automatic payments? Contact the office to set up or cancel automatic payments via the Paymentus portal.
What services does Brunswick-Glynn County Joint Water & Sewer Commission provide? Safe drinking water supply and wastewater services to approximately 23,579 residents in the St. Simons Island area, Georgia.
How do I get help with payment arrangements or billing issues? Call (912) 261-7100 (Option 1) during business hours or email [email protected]. Flexible arrangements are available through customer service.
