Patients of Methodist Health System in the Omaha, Council Bluffs, and Fremont areas can manage and pay their medical bills conveniently through official channels on BestCare.org. The health system provides a secure online bill pay portal with a guest pay option, specific mailing addresses for each affiliate, and in-person service at patient accounting offices.
- Patients of Methodist Health System can conveniently pay their bills through the secure online bill pay portal at https://bestcare.org/patient-resources/billing-and-insurance/online-bill-pay.
- For full billing details, insurance information, and financial assistance options, visit the Billing and Insurance page at https://bestcare.org/patient-resources/billing-and-insurance.
Note: BestCare.org is the patient-facing resource site for Methodist Health System (Nebraska Methodist Health System). Bills may come from the hospital, physicians clinic, or affiliated providers. Always use official Methodist/BestCare channels to avoid scams.
Guest Pay / Quick Pay (Pay Without Creating an Account)
The online portal offers a fast Guest Pay (Quick Pay) option that requires no registration or login.
To pay as a guest:
- Go to the Methodist Bill Pay portal at https://bestcare.org/patient-resources/billing-and-insurance/online-bill-pay.
- Enter your account number (also called medical record number, found on your billing statement), the patient’s last name, and date of birth.
- View your balance and statement.
- Make a secure payment with Visa, MasterCard, or Discover.
This option is ideal for one-time payments or if you prefer not to create an account. The portal is available 24/7.
Online Bill Pay Portal (Full Features)
For ongoing access and more tools, create an account or log in to the Methodist Bill Pay portal at https://bestcare.org/patient-resources/billing-and-insurance/online-bill-pay.
Key features include:
- View current balance and statements
- Make one-time or scheduled payments
- Set up a payment plan
- Configure payment notifications and reminders
Accepted payment methods online: Visa, MasterCard, and Discover.
Required information to access your account:
- Account/medical record number from your statement
- Patient’s last name
- Date of birth
- Email address (for new account creation)
Returning users can log in anytime for full account management. New users sign up using the details above. The portal covers bills from all Methodist Health System locations.
Pay by Mail
Mail payments are accepted at specific PO Boxes depending on the facility. Include the payment stub from your statement and write your account number on the check or money order. Do not send cash.
Mailing addresses:
- Methodist Hospital, Methodist Women’s Hospital, Methodist Jennie Edmundson Hospital, and Methodist Fremont Health: PO Box 2797 Omaha, NE 68103-2797
- Methodist Physicians Clinic: PO Box 3755 Omaha, NE 68103-0755
Allow sufficient time for mail delivery and processing. Payments are credited based on the date received.
Pay In Person
Visit the patient accounting office at the relevant Methodist location for counter service, payment arrangements, or questions. Walk-ins are welcome during business hours (appointments also available).
Locations and details (all Mon–Fri, 8:00 AM – 4:30 PM):
- Methodist Hospital / Methodist Physicians Clinic 8303 Dodge Street, First Floor Omaha, NE 68114 Phone: (402) 354-8774 Fax: (402) 354-6171
- Methodist Women’s Hospital / Methodist Physicians Clinic Women’s Center 707 N 190th Plaza Omaha, NE 68022 Phone: (402) 815-2043 Fax: (402) 354-6385
- Methodist Fremont Health 450 East 23rd Street, First Floor Fremont, NE 68025 Phone: (402) 941-7213
- Methodist Jennie Edmundson Hospital 933 East Pierce Street, First Floor Council Bluffs, IA 51503 Phone: (712) 396-7457 Fax: (402) 354-6171
Bring your billing statement or account number. Staff can assist with payments and arrangements.
Contact Billing Customer Service
For questions about your bill, itemized charges, payment arrangements, or financial assistance, contact the central billing office:
- Phone: (402) 354-4230
- Available for payment arrangements and billing inquiries.
Patient account representatives can help with most billing needs across Methodist Health System facilities. For insurance-specific questions, contact your insurance provider directly (the hospital submits claims as a courtesy).
Financial assistance is available for eligible patients with limited resources. Details and applications are on the Billing and Insurance page at https://bestcare.org/patient-resources/billing-and-insurance.
Important: Some bills (e.g., from radiologists, anesthesiologists, or other outside providers) may arrive separately by mail, email, or text. Contact the provider listed on that specific statement directly.
Frequently Asked Questions
How do I find my account or medical record number?
Your account number appears on every Methodist billing statement. It is required for both Guest Pay and registered portal access.
Can I pay my Methodist bill without creating an online account?
Yes. Use the Guest Pay option on the bill pay portal at https://bestcare.org/patient-resources/billing-and-insurance/online-bill-pay. Simply enter your account number, patient’s last name, and date of birth—no registration needed.
What payment methods are accepted online?
The portal accepts Visa, MasterCard, and Discover. Mail and in-person payments typically accept check or money order.
How do I set up a payment plan?
You can set up a payment plan directly through the online bill pay portal at https://bestcare.org/patient-resources/billing-and-insurance/online-bill-pay. For assistance or plans with lower monthly amounts, call the billing office at (402) 354-4230.
Where do I mail my payment?
Use the specific PO Box listed for your facility (most use PO Box 2797, Omaha, NE 68103-2797; Physicians Clinic uses PO Box 3755). Always include the payment stub and your account number.
What are the hours for in-person payments?
Patient accounting offices are open Monday through Friday, 8:00 AM – 4:30 PM at the locations listed above. Walk-ins are accepted.
What if I receive a bill from a provider outside Methodist Health System?
Contact the billing provider or phone number printed on that separate statement. Methodist only handles its own facility and employed provider bills through the BestCare.org portal.
Is financial assistance or a payment plan available?
Yes. Methodist Health System offers financial assistance programs and flexible payment plans. Visit the Billing and Insurance page at https://bestcare.org/patient-resources/billing-and-insurance or call (402) 354-4230 for eligibility and application details.
