You can pay your Bardstown Utilities bill online through the city’s InvoiceCloud portal, by phone, by mail, or in person at City Hall.
Pay Bardstown Utilities bill online (InvoiceCloud)
City of Bardstown utilities information
Bardstown Utilities Online Bill Pay
Bardstown Utilities uses InvoiceCloud for secure online payments.
- Go to the Bardstown Utilities InvoiceCloud portal at invoicecloud.com/bardstownky.
- You can view your bill, see your balance, and pay online with credit card, debit card, or bank account (ACH).
- The portal supports account login so you can save payment methods, see history, and set up reminders.
Guest pay, login to pay, new portal
- InvoiceCloud typically allows quick one‑time “guest pay” using your account number and customer details without creating a full profile.
- If you prefer, you can register and log in to manage multiple Bardstown Utilities accounts, store payment methods, and set up recurring payments.
- If Bardstown upgrades to a new portal URL or layout, the city website and your bill will show updated links and instructions.
Pay by Phone
You can pay or ask billing questions by phone.
- City of Bardstown utilities customer support: 855‑372‑2850 (billing questions, payment help).
- City main phone: 502‑348‑5947.
Use the support line on your bill for the most accurate pay‑by‑phone options and any phone payment fee information.
Pay in Person
You can pay Bardstown Utilities in person at City Hall.
- In‑person payment address:
City of Bardstown – Utilities
220 N 5th St
Bardstown, KY 40004
Visit during normal business hours to pay your bill at the utilities/payment counter, using cash, check, or card as allowed by the office.
Pay in Store & Third‑Party Services
Bardstown Utilities does not list specific grocery or retail “pay in store” partners.
- You may see doxo and other third‑party services that can route payments to City of Bardstown – Utilities, but they are unaffiliated with the city.
- Third‑party services may charge extra fees and can take longer to deliver your payment, so for time‑sensitive bills, Bardstown recommends using InvoiceCloud, mail, or in‑person payments.
Mobile App & Payment Assistance
- InvoiceCloud supports mobile‑friendly bill pay from any phone browser, and services like doxo offer iOS and Android apps if you choose to pay through them.
- If you need payment assistance or arrangements, call City of Bardstown utilities support at 855‑372‑2850 or the main city number to ask about available options or local aid programs.
Fees and Late Payments
- InvoiceCloud/doxo note that linked bank account (ACH) payments can be free, while credit/debit cards and Apple Pay may involve a transaction fee; always check the fee disclosure on the payment screen before confirming.
- The City of Bardstown applies standard late fees and possible service interruption if bills are unpaid; details appear on your monthly bill and in city utility policies.
Contact Information
- Bardstown Utilities billing support: 855‑372‑2850
- City of Bardstown main phone: 502‑348‑5947
- City Hall / Utilities office: 220 N 5th St, Bardstown, KY 40004
- Official city website: https://www.cityofbardstown.org
FAQs About Bardstown Utilities Bill Pay
How do I pay my Bardstown Utilities bill online?
Go to the InvoiceCloud portal at invoicecloud.com/bardstownky, enter your account information, and pay by credit card, debit card, or bank account. You can use guest pay or create a login.
Can I pay my Bardstown Utilities bill by phone?
Yes. For billing questions or to get the correct pay‑by‑phone details, call Bardstown Utilities support at 855‑372‑2850 or the main city line at 502‑348‑5947.
Where can I pay my Bardstown Utilities bill in person?
You can pay in person at City Hall, located at 220 N 5th St, Bardstown, KY 40004, at the utilities/payment office during normal business hours.
Are there extra fees for paying my Bardstown Utilities bill online?
Online payment through services like InvoiceCloud or doxo is typically free with a linked bank account (ACH), while credit/debit and Apple Pay payments may have transaction fees, shown on the checkout page.
Is it safe to use third‑party bill‑pay services for Bardstown Utilities?
Services like doxo use bank‑level encryption and do not share your bank or card details with Bardstown, but they are unaffiliated with the city and may charge extra fees or process payments more slowly than paying directly.
