AWHR (America’s Water Heater Rentals, L.L.C.) offers full-service rental programs for water heaters and home appliances such as washers and dryers. Customers pay a single monthly fee that covers installation, repairs, maintenance, and eventual replacement with no additional service fees or deductibles. Paying your bill on time keeps your rental agreement active and ensures continued reliable service.
- To manage your account or make a payment, log in to the official AWHR customer portal at https://account.awhr.com/.
- For billing questions, account support, or service needs, call the dedicated customer care line at 1-866-675-2947 or visit the main website at https://www.awhr.com/.
Pay Online Through the AWHR Customer Portal
The primary and most convenient way to pay your AWHR bill is through the secure customer portal.
How to pay online:
- Go to https://account.awhr.com/
- Sign in with your username and password, or create a new account if you are a first-time user
- View your current balance and due date
- Make a one-time payment or set up recurring payments using a credit/debit card or e-check
The portal allows you to manage your account 24/7 from any device. Note that the site may prompt you to update your browser for optimal compatibility. Once logged in, you can also view payment history and update your contact information.
Pay AWHR Bill by Phone
Call AWHR customer care for assistance with payments or account questions.
Customer Care Phone Number: 1-866-675-2947 Hours: Monday–Friday, 7:00 a.m. – 7:00 p.m. CST (closed weekends and major holidays)
Have your account number ready when calling. Representatives can guide you through the payment process or help resolve billing issues. This is the best option if you prefer speaking with a live person or need help navigating the online portal.
Pay by Mail
Mail your check or money order (payable to AWHR or America’s Water Heater Rentals) along with your account number or payment stub.
Mailing address for payments: AWHR P.O. Box 74008793 Chicago, IL 60674-8793
Mailing address for general correspondence: AWHR P.O. Box 2469 Houston, TX 77252-2469
Allow 7–10 business days for delivery and processing. Always include your full account number to ensure proper and timely crediting.
Important Billing and Service Notes
AWHR has announced that it is no longer offering new appliance rental programs at this time. Current customers should continue using the customer portal or phone support for existing accounts, payments, and service needs (such as repairs or replacements under active agreements).
Late payments may affect your rental service status. Contact customer care promptly if you anticipate difficulty making a payment. Keep your account number readily available for all transactions. AWHR does not promote widespread in-person retail locations or third-party payment centers for bill payments.
Customer Service and Contact Information
Toll-Free Customer Care: 1-866-675-2947 (Monday–Friday, 7:00 a.m. – 7:00 p.m. CST) Email: [email protected] Main Website: https://www.awhr.com/ Customer Portal: https://account.awhr.com/
For the fastest service, have your account number and recent statement ready when contacting support.
FAQs
How do I pay my AWHR bill online? Log in or create an account at https://account.awhr.com/ to view your balance and make payments by credit/debit card or e-check.
What phone number do I call for AWHR billing or payments? Call 1-866-675-2947. Representatives are available Monday–Friday, 7:00 a.m.–7:00 p.m. CST.
Is there a way to pay without logging into an account? The main payment method is through the customer portal after signing in. Call customer care at 1-866-675-2947 if you need assistance with the process.
Where do I mail my AWHR payment? Send checks or money orders to AWHR, P.O. Box 74008793, Chicago, IL 60674-8793. Include your account number.
Can I set up automatic or recurring payments? Yes. Log into the customer portal at https://account.awhr.com/ to set up recurring payments from your bank account or card.
What should I do if I have a service issue with my rented appliance? Call 1-866-675-2947. AWHR’s full-service model includes repairs and replacements as part of your monthly rental fee.
Is AWHR still accepting new customers? No. AWHR has announced it is no longer offering new appliance rental programs. Existing customers should continue managing their accounts through the portal or by phone.
How do I cancel or end my AWHR rental agreement? Contact customer care at 1-866-675-2947 or submit a written request. Follow any specific instructions provided for returning equipment or finalizing your account.
