Aiken Electric Cooperative delivers reliable electric service to members across Aiken, Edgefield, and surrounding South Carolina counties. Paying your bill on time prevents late fees, service interruptions, and supports the cooperative’s operations. Aiken Electric offers convenient options including a prominent Quick Pay feature for one-time payments without login, full online account management, phone payments, 24/7 kiosks at multiple offices, remote pay stations, retail locations, and traditional mail.
- Make a fast one-time payment without creating an account using Quick Pay at the official customer portal: https://billing.aikenco-op.org/onlineportal.
- For complete details on every payment method, visit the official Billing Options page at https://www.aikenco-op.org/billing-options.
Quick Pay – Pay Without Logging In
Aiken Electric provides a convenient Quick Pay option that allows you to settle your bill immediately without creating or logging into a full online account. This guest-style feature is ideal for one-time or occasional payments.
How to use Quick Pay:
- Go to the customer portal at https://billing.aikenco-op.org/onlineportal
- Select the Quick Pay option
- Enter your account number and required verification details
- Review your balance and complete the secure payment with a credit/debit card or checking account (e-check)
Payments process promptly with confirmation. No username or password is required, making this the fastest digital option when you need to pay quickly.
Pay Online with Full Account Access
Register or log in at the secure customer portal for complete account management. Once inside you can:
- View current and past bills with usage history
- Make one-time or scheduled payments
- Enroll in Auto Pay or bank/credit card draft
- Set up account alerts, reminders, and e-billing
- Manage multiple accounts and review payment history
First-time users register with their account number and phone number on file. The portal is available 24/7 on desktop and mobile browsers. A free AEC Mobile app is also available on the App Store and Google Play for on-the-go access and payments.
Pay Aiken Electric Cooperative Bill by Phone
Call the main customer service line to make payments or set up automatic options.
Phone number: (803) 649-6245
Have your account number ready. Representatives or the automated system can process credit/debit card or e-check payments during business hours. This option works well when you need live assistance or cannot access the internet.
Text to Pay: Text “Pay” to 352-667 (after setting up a payment profile). Standard messaging and data rates may apply.
Pay In Person – 24/7 Kiosks and Remote Pay Stations
Aiken Electric offers multiple convenient in-person options, including 24-hour kiosks at district offices and remote pay stations at various retail locations.
Main Office Kiosk (24/7) 2790 Wagener Rd, Aiken, SC 29801 (foyer area)
Edgefield Office Kiosk (24/7) 1195 Bauskett Street, Edgefield, SC 29824
North Office Kiosk (24/7) 8381 North Road, North, SC 29112
Additional remote pay stations and kiosks are available in the Aiken, Edgefield, and North districts (examples include Exxon/Rainbow Gas Station in New Ellenton, Kenrick’s Gas Plus in North Augusta, and others). Full current list available on the cooperative’s website. Most accept cash, check, or card. Payments post promptly.
Pay at Retail Locations (CheckOut)
Pay with cash at participating retailers including Dollar General, Family Dollar, and CVS Pharmacy.
How to pay:
- Print your barcode at https://aec.sedccheckout.com/Lookup
- Take the barcode and cash to any participating location
- Payments typically post the same or next business day
A small processing fee may apply through the retailer.
Pay by Mail
Mail your check or money order (payable to Aiken Electric Cooperative) along with the payment stub or your account number clearly written on the check to:
Aiken Electric Cooperative P.O. Box 417 Aiken, SC 29802
Allow 7–10 business days for delivery and processing. Use the exact address on your current statement whenever possible for fastest crediting.
Automatic Payments (Bank Draft / Auto Pay)
Enroll in automatic bank draft or credit card draft through the online portal or by contacting customer service. Your payment will be automatically deducted on the due date, helping prevent late fees and missed payments. You can also set up recurring payments directly in the portal. A $2 bill credit for 12 months is available when you combine e-billing and bank draft (Go Green, Save Green program).
Important Billing Information
Bills are typically due on the date shown. Late payments may incur fees or risk service disconnection. Reconnection fees apply ($60 during normal hours, higher after hours in some cases). Contact customer service promptly if you anticipate difficulty paying—payment arrangements or assistance programs may be available. Keep your account number readily available for all transactions.
Customer Service and Contact Information
Main Phone (payments & account questions): (803) 649-6245 Fax: (803) 641-8310 Email: [email protected]
Physical Address: 2790 Wagener Rd, Aiken, SC 29801 Mailing Address for Payments: P.O. Box 417, Aiken, SC 29802
Other district offices: New Ellenton (315 Main St N.), Edgefield (1195 Bauskett Street), and North (8381 North Road). Business hours are generally Monday–Friday; confirm when visiting or calling. Outage reporting is available by phone or text “OUT” to 877-264-5368.
FAQs
How do I pay my Aiken Electric bill without creating an account? Use the Quick Pay feature at https://billing.aikenco-op.org/onlineportal. No login or registration is required.
What phone number do I call to pay my Aiken Electric bill? Call (803) 649-6245. Have your account number ready for automated or assisted payments.
Where can I pay my Aiken Electric bill in person 24/7? Use the kiosks at the Aiken office (2790 Wagener Rd), Edgefield office (1195 Bauskett Street), or North office (8381 North Road). Additional remote pay stations are available.
Can I pay with cash at retail stores? Yes. Print your barcode at https://aec.sedccheckout.com/Lookup and pay at participating Dollar General, Family Dollar, or CVS locations.
What is the mailing address for Aiken Electric payments? Send checks or money orders to P.O. Box 417, Aiken, SC 29802. Include your account number.
How do I set up automatic payments? Log into the customer portal at https://billing.aikenco-op.org/onlineportal and enroll in bank draft or credit card Auto Pay.
Does Aiken Electric offer a mobile app? Yes. Download the free AEC Mobile app from the App Store or Google Play to view bills, make payments, and manage your account.
What should I do if I cannot pay on time? Call (803) 649-6245 immediately to discuss payment arrangements or available assistance options.
How do I find my Aiken Electric account number? It appears on your monthly bill statement and in the online portal after login.
