The City of Adelanto, California, provides essential water and sewer utility services to residents and businesses. Paying your utility bill has never been easier with secure online options designed for speed and convenience.
For fast one-time payments without needing to create an account, use the City’s official Quick Pay portal at https://adelantoca.municipalonlinepayments.com/adelantoca/utilities. For full account management, bill history, and e-billing, log in or register on the same secure platform.
Pay Online with Quick Pay (Guest / One-Time Payments)
Adelanto’s municipal online payment system makes it simple to handle your water and sewer bill quickly.
- Access the portal at https://adelantoca.municipalonlinepayments.com/adelantoca/utilities.
- Select Quick Pay for one-time guest payments — no login required. You only need your account number from your bill.
- Enter your details, review the amount due, and pay instantly using a credit or debit card.
- This option is ideal for one-time or occasional payments and works on any device.
Starting January 1, 2026, credit card payments include a 3.65% convenience fee, eCheck payments carry a $1.95 fee, and IVR (phone) payments have a $0.50 per transaction fee. All fees appear separately on your statement and go to the payment processor, not the City.
Full registered accounts offer additional features like viewing payment history, setting up recurring payments, and opting for paperless e-billing.
Pay In-Person
Visit the Utility Billing counter at City Hall for in-person assistance or payments.
Address: 11600 Air Expressway Adelanto, CA 92301
Hours: Monday – Thursday: 7:00 a.m. – 6:00 p.m. Friday: Closed
Staff can help with payments, account questions, new service applications, or other utility matters. Cash, check, money order, and card payments are typically accepted (subject to standard policies). A secure drop box may also be available for after-hours check or money order payments — confirm current options when visiting.
Pay by Mail
Mail your payment (check or money order) along with the remittance stub from your bill to the City’s official address:
Mailing Address: City of Adelanto – Utility Billing 11600 Air Expressway Adelanto, CA 92301
Include your account number on the check for faster processing. Payments are credited based on the postmark date. Do not send cash by mail.
Customer Service Contact Information
Utility Billing Phone: 760-246-2300, ext. 3040 Main City Phone: 760-246-2300 Email: [email protected] or [email protected]
Office Hours: Monday – Thursday, 7:00 a.m. – 6:00 p.m. (Friday closed)
Representatives assist with billing questions, payment arrangements, account issues, and service inquiries. Have your account number ready for quicker help. For water or sewer emergencies outside business hours, call the main number and follow prompts for the emergency line (ext. 11197).
Important Notes
Adelanto’s Utility Billing department handles water and sewer payments only. Electric service in the area is typically provided by Southern California Edison — confirm your provider on your bill.
The City offers low-income and senior/disabled exemptions for qualifying residents. Contact Utility Billing for details and applications. Always use official City channels to avoid scams.
For new service or account changes, visit the Utility Billing office in person with proper identification.
Frequently Asked Questions
How do I pay my Adelanto water and sewer bill online? Use the Quick Pay option at https://adelantoca.municipalonlinepayments.com/adelantoca/utilities for fast one-time payments with just your account number. No account login is needed for Quick Pay. Registered users can log in for full features.
What phone number should I call for Adelanto utility billing questions? Call 760-246-2300, extension 3040, during business hours (Monday–Thursday, 7:00 a.m.–6:00 p.m.).
Where can I pay my Adelanto bill in person? Visit the Utility Billing counter at City Hall, 11600 Air Expressway, Adelanto, CA 92301. Hours are Monday–Thursday 7:00 a.m.–6:00 p.m.
How do I pay my Adelanto bill by mail? Mail your check or money order with the bill stub to: City of Adelanto – Utility Billing, 11600 Air Expressway, Adelanto, CA 92301. Include your account number on the check.
Is there a fee for online payments? Yes. Starting January 1, 2026, credit cards carry a 3.65% convenience fee, eChecks have a $1.95 fee, and IVR/phone payments have a $0.50 fee per transaction.
Does Adelanto offer a mobile app for payments? The City provides online payment access via mobile browsers on the municipal payments portal. Check adelantoca.gov for the latest app or mobile-optimized options.
What if my bill is past due or service is disconnected? Contact Utility Billing immediately at 760-246-2300 ext. 3040. Online or phone payments for delinquent accounts usually require follow-up confirmation with staff.
How do I start or stop utility service? Visit the Utility Billing office at 11600 Air Expressway in person with required identification and documents. Advance notice is recommended for disconnections.