City of Bellingham Utilities provides water, sewer, and stormwater services to residential and commercial customers in Bellingham, Washington. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official utility bill payment page at https://cob.org/services/utilities/bill-payment where you can enroll in paperless billing and review payment methods.
- You can also contact the Finance Department or explore customer assistance programs through the main City of Bellingham website at https://cob.org/.
Online Bill Pay & Paperless Billing
City of Bellingham Utilities offers convenient online payment options through paperless billing enrollment. Customers receive monthly email notifications with a link to view and pay their statement securely. To enroll, contact the Finance Department or use the online form on the utility bill payment page. Once enrolled, you can pay using credit or debit cards (Visa, MasterCard, Discover, American Express) or other accepted methods. Payments are processed securely and typically post the same or next business day. The system is mobile-friendly and supports multiple properties under one login for property managers. Paperless billing is free and not available to renters unless they are already enrolled in Auto Pay.
Automatic Payments (Auto Pay)
Enroll in free Auto Pay through your online account or by contacting the Finance Department. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. You can modify or cancel Auto Pay anytime through customer service.
Pay by Phone & Customer Service Assistance
Call the Finance Department at (360) 778-8011 during business hours to make a payment by phone or discuss your account. Representatives can process payments and assist with billing questions. Have your statement or account number ready when calling.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Bellingham) to the address listed on your utility bill or the Finance Department remittance address. Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at City Hall
Visit City Hall in person for payments during regular business hours. Payments are accepted with cash, check, or credit/debit card (Visa, MasterCard, Discover, American Express). Staff can assist with billing questions and payment arrangements. City Hall is located at 210 Lottie Street, Bellingham, WA 98225. Confirm current hours by calling (360) 778-8011.
Contact Customer Service
Reach City of Bellingham Utilities billing support at (360) 778-8011 or email [email protected] during business hours for billing inquiries, payment arrangements, service starts/stops, or portal assistance. The Finance Department handles all utility billing and customer service.
Frequently Asked Questions
Can I pay my City of Bellingham Utilities bill online without creating an account? Paperless billing enrollment provides online access to view and pay statements. Contact the Finance Department at (360) 778-8011 for setup.
What payment methods does City of Bellingham Utilities accept? Online, in-person, and phone accept credit/debit cards (Visa, MasterCard, Discover, American Express), cash, or checks. Mail accepts checks or money orders.
Are there convenience fees for Bellingham Utilities payments? No convenience fees are charged for official online, Auto Pay, mail, or in-person payments. Confirm any card processing details during checkout.
Where do I mail my Bellingham Utilities payment? Use the remittance address provided on your monthly bill or contact the Finance Department for the current mailing address. Always include your account number on the check.
What are the in-person payment hours? Payments are accepted at City Hall during regular business hours. Call (360) 778-8011 to confirm exact times.
How do I set up Auto Pay for my Bellingham Utilities bill? Enroll through your online account or contact the Finance Department. It is free and deducts automatically on the due date.
What services does City of Bellingham Utilities provide? Water, sewer, and stormwater services for customers in Bellingham, Washington.
How do I get help with payment arrangements or billing issues? Call (360) 778-8011 or email [email protected] during business hours. Flexible arrangements and customer assistance programs are available for qualifying customers.
