City of Southfield Water and Sewer provides safe drinking water and wastewater services to residential and commercial customers in Southfield, Michigan. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Water Billing page at https://www.cityofsouthfield.com/departments/public-works/water-sewer/water-billing where you can access the secure online payment system.
- You can also make payments through the official Make a Payment page at https://www.cityofsouthfield.com/make-payment for quick online or in-person options.
Online Bill Pay with BS&A Online Portal
City of Southfield Water and Sewer offers convenient online bill pay through the BS&A Online system at https://bsaonline.com/?uid=272. No registration is required for many payments. Simply search by address or use your account number from the bill to view and pay. The portal accepts credit/debit cards and electronic checks. Payments are processed securely and typically post the same or next business day. The system is fully secure and mobile-friendly. The City recently transitioned to this system, providing easy access to bill information and quick online payments with no fee charged by the City.
Automatic Payments
Automatic payment options are available by contacting the Water Department or through the online system. This service automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. Contact the office to enroll or make changes.
Pay by Phone
Pay your bill by phone using a credit card or electronic check for residential accounts by calling (844) 860-8194. Commercial accounts are limited to electronic check payments. The automated system is available for quick processing. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to City of Southfield) to the address shown on your water bill: City of Southfield, Water and Sewer Department P.O. Box 33835 Detroit, MI 48232-0835
Include the bill stub to assure proper credit to the correct account. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Treasurer’s Office
Visit the Treasurer’s Office in person for payments during regular business hours: Municipal Building 26000 Evergreen Road (at Civic Center Drive) Southfield, MI 48076
Payments are accepted Monday through Friday, 8:00 a.m. to 5:00 p.m. Bring the entire bill form for faster service. Cash, checks, and credit/debit cards are accepted where available. Staff can assist with billing questions and payment arrangements.
Contact Customer Service
Reach the Water Department at (248) 796-4850 for billing inquiries, new service, shut-offs, or troubleshooting. The Water and Sewer Department is part of the Public Works division. For general questions, call the main City line or visit City Hall at 26000 Evergreen Road, Southfield, MI 48076.
Frequently Asked Questions
Can I pay my City of Southfield water bill online without creating an account? Yes. The BS&A Online system at https://bsaonline.com/?uid=272 allows payments without registration for many transactions using your account number or by searching your address.
What payment methods does City of Southfield Water and Sewer accept? The portal and phone accept credit/debit cards and electronic checks. Mail accepts checks or money orders. In-person accepts cash, checks, or cards where available.
Are there convenience fees for City of Southfield water payments? No convenience fees are charged by the City for official payments through the BS&A Online system, phone, mail, or in-person at the Treasurer’s Office.
Where do I mail my City of Southfield water payment? City of Southfield, Water and Sewer Department, P.O. Box 33835, Detroit, MI 48232-0835. Always include the bill stub and your account number.
What are the in-person payment hours? Monday through Friday, 8:00 a.m. to 5:00 p.m. at the Treasurer’s Office in the Municipal Building, 26000 Evergreen Road, Southfield, MI 48076.
How do I set up automatic payments? Contact the Water Department at (248) 796-4850 to enroll in automatic bank draft or similar options.
What services does City of Southfield Water and Sewer provide? Safe drinking water supply and wastewater services for the City of Southfield, Michigan.
How do I get help with payment arrangements or billing issues? Call (248) 796-4850 during business hours. Flexible arrangements and assistance options are available through the Water Department.
Additional Assistance Programs The City participates in programs such as the Water Residential Assistance Program (WRAP) for eligible low-income households. Contact the Water Department for more information on assistance.