Chesapeake Utilities provides natural gas services to over 250,000 customers across Delaware, Maryland, Florida, and Virginia. Customers can pay bills securely online via the EZ-PAY portal, by phone at 1-833-77EZPAY, mail, or at authorized retail locations, with EZ-BILLING for auto-pay (no fee for bank drafts) and paperless options to avoid late fees and track usage. Budget Billing is available to stabilize winter heating costs.
Learn how to pay your Chesapeake Utilities bill, set up auto payments, view statements, and contact support using the official links below.
Manage My Account | Chesapeake Utilities
https://chpkgas.com/manage-my-account
Access EZ-PAY for online payments, EZ-BILLING for auto-pay and bill viewing, and account management. Register with your account number.
EZ Pay | Chesapeake Utilities
Submit one-time payments 24/7 via phone, online, or mobile with debit/credit card (reduced fee). Compare options: EZ-PAY (low fee, one-time), EZ-BILLING (free bank auto-pay, history, notifications).
EZ-Billing | Chesapeake Utilities
https://chpkgas.com/ez-billing
Set up monthly auto-payments from checking/savings (no fee), view billing history, compare usage, and get text/email reminders. Submit payments online, by phone, or text.
Payment Options
1. Pay Online via EZ-PAY Portal
- Website: Visit chpkgas.com/ez-pay to log in or make a guest payment.
- Features:
- One-time or scheduled payments; view balance and history (with EZ-BILLING).
- Secure 24/7 access on any device with real-time confirmation.
- Payment Methods: Debit/credit card (Visa, MasterCard, Discover, American Express) or eCheck/ACH (bank account via EZ-BILLING).
- Enrollment: Use your account number; enroll in EZ-BILLING for paperless and auto-pay.
- Fees: Low convenience fee for card payments; free for bank drafts in EZ-BILLING.
2. Pay By Phone
- Phone Number: Call 1-833-77EZPAY (1-833-773-9729) for automated payments (24/7).
- Accepted: Debit/credit card.
- Process: Follow prompts to enter account number and details; instant processing.
3. Pay By Mail
- Mailing Address: Chesapeake Utilities PO Box 219046 Kansas City, MO 64121-9046 (confirm on your bill)
- Instructions: Include payment stub with check or money order (no cash); write account number on check. Allow 7-10 days for processing—credited same day received.
4. Pay In Person at Authorized Centers
- Locations: Network of EZ-PAY retail partners (e.g., Walmart, 7-Eleven; find via ZIP code at EZ-PAY sites).
- Accepted: Cash, money order, debit card (credit cards may not be accepted; fees may apply).
- Hours: Extended (evenings/weekends); bring your bill for scanning. Processing up to 3 days.
5. Pay Through Bank Bill Pay
- Use your bank’s online service: Add “Chesapeake Utilities” as payee with the mailing address; include account number.
6. Payment via doxo
- doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.
Account & Billing Support
- Customer Service Phone: 800-427-2883 (Mon-Fri 7 a.m.–6 p.m. ET for billing, service questions).
- Email: Use secure messaging in EZ-BILLING or contact form at chpkgas.com/contact.
- Address: Chesapeake Utilities, 500 Energy Lane, Dover, DE 19901.
Assistance Programs
- Budget Billing: Stabilizes monthly costs during winter; pay equal amounts with annual true-up. Enroll via 800-427-2883.
- Energy Assistance: Eligible customers can apply for help with bills through state programs; contact support for details.
- Payment Arrangements: Call 800-427-2883 if facing hardship to avoid disconnection.
FAQs
How do I pay my town of Chesapeake Beach utility bill? (Note: Separate from Chesapeake Utilities)
For Town of Chesapeake Beach: Pay online (no fee), by phone at 866-285-1232 (free), or mail. Contact 410-257-6561 for account issues.
Does Chesapeake Utilities Corporation offer energy assistance?
Yes, energy assistance is available for eligible customers. Contact 800-427-2883 for programs like LIHEAP or local aid.
How do I make a cash payment on my Chesapeake account?
Use EZ-PAY retail locations: Enter account number online or in-store, select “Cash,” and find a partner via ZIP code. Bring your bill; processing up to 3 days.
Why choose Chesapeake payment system?
Chesapeake’s systems (EZ-PAY/EZ-BILLING) offer flexible, low/no-fee options with 24/7 access, notifications, and history viewing for convenient management.
Tips for Managing Your Chesapeake Utilities Bill
- Enroll in EZ-BILLING for free auto-pay from bank and paperless statements—get text/email reminders.
- Use EZ-PAY for quick one-time card payments; avoid unaffiliated sites to prevent scams/late fees (see chpkgas.com/scam-alert).
- Opt for Budget Billing to even out winter costs; review usage comparisons in the portal.
- Save confirmations and monitor for service interruptions; pay early to avoid fees.
- For high bills, contact 800-427-2883 early for assistance; use official channels only.
Chesapeake Utilities offers flexible bill pay—start with EZ-PAY at chpkgas.com for 24/7 access!