Tuscaloosa Water Works Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for tuscaloosa water works bill pay by using the official links that we have provided below.

Water | City of Tuscaloosa

https://www.tuscaloosa.com/city-services/water

Cash, check and debit/credit card payments can be made at our Customer Service Center. Payments by check can be mailed to P.O. Box 2090, Tuscaloosa , AL 35403.

Pay Water Bill – City of Tuscaloosa

https://www.tuscaloosa.com/pay-water-bill

Apr 08, 2022 · All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services to be continued whether or not services were actually disconnected. If your water service has been disconnected and you make a payment online to re-establish service, please e-mail us at …

Frequently Asked Questions

How does the city of Tuscaloosa process check payments?

Please be advised that the City of Tuscaloosa processes check payments through an “electronic check debit system.” When a customer pays a water bill using a check, the City will electronically debit the customer’s bank account on the day we receive that payment or on the next business day.

How do I get my water back in Tuscaloosa?

Customers should contact the Water Business Office either in person, by email at [email protected] or by phone during business hours at 205-248-5500 to request service reconnection. Customers who have made payment and filed for service reconnection should insure that all faucets and fixtures are turned off at the service address.

How do I get help paying my rent in Tuscaloosa?

Payment plans can be discussed by calling Tuscaloosa 311 (205-248-5311 outside of city limits). The state has emergency funds available to help Alabama renters pay rent and utility bills (including past due rent and utilities).

How do I pay my Prattville Water Works Bill?

You can create a new account on the Prattville Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

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