Pay your Okaloosa County Water & Sewer (OCWS) bill quickly and securely using the official online portal. Make one-time guest payments, enroll in Auto Pay, view usage, and manage your account with ease.
- Pay Okaloosa Water Bill Online – Guest Pay (One-time payment – no profile or login required; use account number, cycle, and route)
- OCWS Online Services Portal & Auto Pay (Register or log in for full account access, recurring Auto Pay, and bill history)
How to Pay Your Okaloosa Water Bill
Okaloosa County Water & Sewer (OCWS) provides water and sewer services to residents and businesses in Okaloosa County, Florida. Payments are accepted online, by phone, by mail, or via drop boxes.
Login to Pay or Guest Pay
The official OCWS Online Services portal supports Guest Pay (one-time payments without creating a profile).
You only need your utility account number, cycle, and route from your bill.
For full features (view bills, payment history, usage, paperless billing, and Auto Pay):
Register or log in to create a profile.
Pay by Phone (24/7 Automated)
Call the automated IVR system: (850) 651-7171
Pay with eCheck, Visa, Mastercard, American Express, or Discover.
The system is available daily from 5:00 a.m. to 11:00 p.m.
For billing questions:
Customer Service: (850) 651-7171 or (850) 423-1579 (business hours)
Payment Address (Mail)
Mail checks or money orders to:
OCWS
PO Box 117817
Atlanta, GA 30368-7817
Include your account number and the bottom portion of your bill. Do not send cash.
In-Person or Pay in Store
Payments can be dropped off at multiple OCWS drop box locations (after-hours convenience).
Drop boxes are picked up on scheduled business days and applied the next business day.
Main office: 1804 Lewis Turner Blvd, Fort Walton Beach, FL 32547.
No widespread retail “pay in store” partners.
Mobile App & Payment Assistant
No dedicated mobile app is available. The OCWS Online Services portal is fully mobile-responsive for payments, usage viewing, and account management on your smartphone or tablet.
Enroll in Auto Pay after creating a profile to automatically deduct payments from your checking/savings account or card.
Fees and Late Payments
- Online and phone payments: No convenience fees (explicitly stated by OCWS).
- Late fees: 10% late charge added if payment is not received within 20 days of the “Date Billed” on your bill.
- Contact customer service early for payment arrangements if needed.
Contact Okaloosa Water & Sewer
- Customer Service / Billing: (850) 651-7171 or (850) 423-1579
- Automated Payments / IVR: (850) 651-7171
- Email: [email protected]
- Main Office: 1804 Lewis Turner Blvd, Fort Walton Beach, FL 32547
- Official Website: myokaloosa.com/ws
Frequently Asked Questions
How do I pay my Okaloosa Water bill online?
Visit ocws-online-services.myokaloosa.com and use Guest Pay (no profile needed) or log in for full account features and Auto Pay.
Can I make a guest payment for my Okaloosa Water bill?
Yes. Guest Pay allows one-time payments without creating a profile — simply enter your account number, cycle, and route.
What is the phone number to pay my Okaloosa Water bill by phone?
Call the automated system at (850) 651-7171. Available daily from 5:00 a.m. to 11:00 p.m.
Where do I mail my Okaloosa Water payment?
Send to: OCWS, PO Box 117817, Atlanta, GA 30368-7817. Include your account number.
How do I set up Auto Pay for my Okaloosa Water bill?
Create a profile in the online portal and enroll in recurring Auto Pay from your bank account or card.
Is there a mobile app for Okaloosa Water bill pay?
No dedicated app is available. Use the mobile-friendly OCWS Online Services portal on your phone.
How do I avoid late fees on my Okaloosa Water bill?
Pay by the due date using online Guest Pay, Auto Pay, phone, or drop box. A 10% late fee applies after 20 days from the billed date.
Where can I drop off my Okaloosa Water payment in person?
Use any of the OCWS drop box locations (check myokaloosa.com/ws/contact for addresses). Payments are processed the next business day.
Information updated as of April 2026 from official Okaloosa County Water & Sewer sources. Always verify the latest details directly on myokaloosa.com/ws or by calling (850) 651-7171, as policies and portal features may change.