Wallingford Electric Division provides reliable electric service to customers in Wallingford and parts of Northford, Connecticut. Monthly bills include usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official utility bill payment portal at https://www.invoicecloud.com/townofwallingfordctutilities where you can view and pay your bill directly.
- You can also find complete instructions and all available methods on the Town of Wallingford’s official utility payments page at https://www.wallingfordct.gov/pay-your-wallingford-utility-bills-/.
One-Time Payment (Quick Pay)
Wallingford Electric supports convenient one-time payments through the official InvoiceCloud portal without requiring full account registration. This guest-style quick-pay option lets you settle your current bill securely using your account number.
To complete a one-time payment:
- Go to the official utility bill payment portal.
- Enter your account number from your statement.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full InvoiceCloud portal at https://www.invoicecloud.com/townofwallingfordctutilities to view current and past bills, make payments, sign up for paperless billing, and manage your account. The portal is secure and available 24/7.
Automatic Payments
Enroll in AutoPay through the InvoiceCloud portal or by submitting the authorization form available on the town website. This service automatically deducts your full billed amount from your bank account on the due date each month. You continue to receive your monthly statement for review. Modify or cancel AutoPay anytime through the portal or by contacting customer service.
Pay by Phone
Pay your bill 24/7 using the automated system by calling 1-855-771-3438 and following the prompts. Have your account number ready. Credit/debit card payments are accepted with convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to the Town of Wallingford. Include your account number on the check. Send to: Town of Wallingford P.O. Box 5003 Wallingford, CT 06492
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
Town Hall – Tax Office 45 South Main Street, Room 209 Wallingford, CT 06492
- Hours: Monday–Friday, 9:00 AM – 5:00 PM
- Payment methods: Cash, check, money order, and credit/debit card
Payment Drop Slot Located by the automatic doors at the rear of Town Hall on Prince Street. Payments dropped after hours are processed the next business day.
Contact Customer Service
For billing inquiries, payment arrangements, or assistance, call the Electric Division Customer Service at 203-294-2020 or the main Town Hall line at 203-294-2072 Monday–Friday during business hours. The Electric Division office is located at 100 John Street, Wallingford, CT 06492. For power outages or emergencies, call 203-265-5055 (24 hours).
Frequently Asked Questions
Does Wallingford Electric offer one-time quick payments without full registration? Yes. Quick one-time payments are available through the official InvoiceCloud portal using your account number.
What payment methods are accepted? Online portal and phone accept credit/debit cards and e-checks. In-person accepts cash, checks, money orders, and cards. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Town of Wallingford, P.O. Box 5003, Wallingford, CT 06492. Always include your full account number.
Where can I pay in person or use the drop slot? At Town Hall, 45 South Main Street, Room 209 (Monday–Friday, 9:00 AM – 5:00 PM) with a payment drop slot at the rear entrance on Prince Street.
How do I enroll in AutoPay? Sign into the InvoiceCloud portal or contact customer service to set up automatic deductions.
What services does Wallingford Electric provide? Electric service to customers in Wallingford and parts of Northford, Connecticut.
How do I report a power outage or emergency? Call 203-265-5055 immediately for 24-hour assistance.
