Manatee County Utilities provides safe drinking water, wastewater, reclaimed water, and solid waste services to residential and commercial customers throughout Manatee County, Florida. Monthly bills combine usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Pay Your Utility Bill page at https://www.mymanatee.org/services-and-amenities/service-listing/service-details/pay-your-utility-bill.
- Customers can also make secure one-time payments directly through the official Quick Pay portal at https://css-prod.mymanatee.org/quickpay.
Guest Pay / Quick Pay Option
Manatee County Utilities offers a convenient Quick Pay one-time payment option through its official Customer Self-Service (CSS) portal—no account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a profile.
To complete a Quick Pay:
- Visit https://css-prod.mymanatee.org/quickpay.
- Enter your account number exactly as shown on your bill.
- Verify you are not a robot (CAPTCHA).
- Provide payment details using a credit/debit card (MasterCard or Visa) or electronic check from a checking or savings account.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. A processing fee applies for credit/debit card transactions; bank account (e-check) payments incur no fee. You will receive an on-screen receipt.
Online Account Management with Customer Self-Service (CSS) Portal
Create a free account on the CSS portal at https://css-prod.mymanatee.org/ for full 24/7 access. Once registered (using your account number from your bill), you can view current and past bills, track usage history, enroll in paperless e-billing, manage AutoPay, submit service requests, and handle multiple accounts. The portal is secure, mobile-friendly, and allows recurring payments after initial setup.
Pay by Phone
Use the 24/7 automated telephone payment system by calling 833-425-2099. Have your account number ready. The system accepts MasterCard or Visa (with a processing fee) or direct payments from a checking or savings account (no fee). For billing questions or assistance, call Utilities Customer Service at (941) 792-8811 (Monday–Friday, 8:00 AM–5:00 PM).
Mail Payments
Mail your payment stub with a check or money order (payable to Manatee County Utilities Department) to: Manatee County Utilities Department P.O. Box 25350 Bradenton, FL 34206-5350
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person and 24-Hour Drop Box Payments
A secure 24-hour walk-up drop box is available at the Utilities Administration Building: 3647 Cortez Road West Bradenton, FL 34210 (north side of the building)
The drop box accepts checks or money orders only (include your bill stub). Payments are processed within 3–5 business days. Note that the lobby is permanently closed, so in-person counter service is no longer available at this location.
You can also pay in cash at authorized third-party locations such as Amscot or Walmart (convenience fees apply—contact the retailer for current rates and locations). Use the CSS portal and enter your ZIP code to find nearby authorized cash payment sites.
Automatic Funds Transfer (AutoPay)
Enroll in free Automatic Funds Transfer (AutoPay) through your CSS portal account to have payments automatically deducted from your checking or savings account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal or by contacting customer service.
Contact Customer Service
Reach Manatee County Utilities Customer Service at (941) 792-8811 (Monday–Friday, 8:00 AM–5:00 PM) for billing inquiries, payment arrangements, service starts/stops, or portal assistance. After normal business hours, report emergencies by calling the same number and selecting option 8. The Utilities Administration Building is located at 3647 Cortez Road West, Bradenton, FL 34210. Email support is available through the CSS portal or specific department contacts listed on the official website.
Frequently Asked Questions
Can I pay my Manatee County Utilities bill online without creating an account? Yes. The official Quick Pay option at https://css-prod.mymanatee.org/quickpay allows one-time payments using only your account number—no registration required.
What payment methods does Manatee County Utilities accept? The CSS portal and Quick Pay accept credit/debit cards (MasterCard, Visa) and e-check from checking or savings accounts. Mail and drop box accept checks or money orders. Cash payments are available at Amscot and Walmart locations.
Are there convenience fees for Manatee County Utilities payments? Yes. A processing fee applies to credit/debit card payments made by phone or online. Bank account (e-check) payments and mail are fee-free. Third-party locations such as Amscot and Walmart charge their own convenience fees.
Where do I mail my Manatee County Utilities payment? Manatee County Utilities Department, P.O. Box 25350, Bradenton, FL 34206-5350. Always include your account number on the check.
What are the drop box and payment location details? 24-hour walk-up drop box at 3647 Cortez Road West, Bradenton, FL 34210 (north side of the Administration Building). Lobby hours are permanently closed. Find authorized cash payment locations (Amscot/Walmart) by entering your ZIP code in the CSS portal.
How do I set up Automatic Funds Transfer (AutoPay)? Log into your free CSS portal account and enroll in AutoPay. It is free and deducts automatically on the due date from your bank account.
What services does Manatee County Utilities provide? Safe drinking water, wastewater collection, reclaimed water, and solid waste services for residents and businesses in Manatee County, Florida.
How do I get help with billing questions or payment arrangements? Call (941) 792-8811 during business hours or use the CSS portal. Flexible payment arrangements and utility assistance programs are available for qualifying customers.
