You can pay your Bertolotti Disposal bill online through their portal, by phone, by mail, or in person at the Ceres office/transfer station.
Pay Bertolotti Disposal bill online
Bertolotti Disposal billing & new accounts info
Online Bill Pay & Portal Access
Bertolotti uses a Soft‑Pak / WebPak online bill‑pay portal.
- Go to the Online Bill Pay link on bertolottidisposal.com or directly to the WebPak portal.
- To sign up, you need an Access Code shown on your statement or invoice.
- If you do not see the code, call Customer Service at 209‑537‑8000 (press 2) and ask them to set up portal access.
- Once your web account is set up, you can:
This behaves like a login‑to‑pay portal; to date there is no pure “guest pay” option without either registering or using the access code.
Pay by Phone
You can pay or manage your account by phone.
- Main phone / customer service:209‑537‑8000.
- Press 2 for Customer Service to:
- Set up online access
- Make or schedule payments by credit/debit card
- Ask about your balance, due date, or late status
- Press 2 for Customer Service to:
Bertolotti also lists a transfer station line at 209‑537‑4147, but billing and account questions go through 209‑537‑8000.
Pay by Mail
You can mail your Bertolotti Disposal payment.
- Mailing address (billing):
Bertolotti Disposal, Inc.
P.O. Box 127
Ceres, CA 95307
Include:
- Your account number
- Your payment coupon if available
- A check or money order (no cash)
Mail early enough for delivery before the due date shown on your bi‑monthly bill (residential bills are due on the 25th of the following month after they are issued).
In‑Person Payments & Transfer Station
You can pay in person at Bertolotti’s office/transfer station.
- Office / transfer station address:
231 Flamingo Drive
Ceres, CA 95307
Office and station hours:
- Office: Monday–Friday 8:00 a.m.–5:00 p.m.
- Transfer station: Monday–Saturday 8:00 a.m.–4:00 p.m. (last car in at 3:45 p.m., closed Sunday).
At the office counter you can normally pay by cash, check, money order, or card when you bring your bill.
There is no separate “pay in store” network beyond the Bertolotti office/transfer station itself.
Third‑Party Bill Pay (doxo)
Bertolotti Disposal bills can also be paid through doxo, but it is unaffiliated.
- doxo lets you pay from ACH, credit/debit card, or Apple Pay, and manage multiple billers in one place.
- doxo charges its own service fees and payments may take a few days to reach Bertolotti, so it is not ideal for last‑minute bills.
For time‑sensitive or lowest‑fee payments, use Bertolotti’s own portal, phone, mail, or in‑person options.
Mobile App & Payment Assistant
- The Soft‑Pak/WebPak online portal is mobile‑friendly, so you can log in from a phone browser to view and pay your bill.
- Bertolotti does not advertise a separate native mobile app, but once recurring card payments are set up, they act like a payment assistant/autopay so you do not have to remember each due date.
Fees, Billing Cycle & Late
- Residential customers are billed bi‑monthly; if you receive your bill at the end of this month, it is not due until the 25th of the following month.
- Extra carts and certain service changes carry additional charges and deposits, as outlined for Bertolotti‑billed accounts.
- Any portal convenience fees or card processing fees will be shown during online or phone payment checkout; always check totals before submitting.
If you are close to your due date or facing possible service issues, paying in person or by phone/card with confirmation is safer than relying on third‑party apps.
Contact Information
- Customer service (billing & service): 209‑537‑8000
- Billing email: [email protected]
- Customer service email (new accounts / docs): [email protected]
- Office & transfer station: 231 Flamingo Drive, Ceres, CA 95307
- Mailing address: P.O. Box 127, Ceres, CA 95307
FAQs About Bertolotti Disposal Bill Pay
How do I pay my Bertolotti Disposal bill online?
Use the Online Bill Pay link (Soft‑Pak/WebPak). You’ll need an Access Code from your statement; if you don’t have it, call 209‑537‑8000 (press 2) to get portal access and then pay or set up recurring card payments.
Can I pay my Bertolotti Disposal bill by phone?
Yes. Call 209‑537‑8000 and follow the menu (Customer Service) to make a credit/debit card payment, set up recurring payments, or ask about your balance and due date.
Where can I pay my Bertolotti bill in person?
You can pay at the Bertolotti office/transfer station, 231 Flamingo Drive, Ceres, CA 95307, during posted hours; the office is open Monday–Friday 8 a.m.–5 p.m., the transfer station Monday–Saturday 8 a.m.–4 p.m. (last entry 3:45 p.m.).
What is the billing cycle and due date for residential customers?
Bertolotti bills residential customers bi‑monthly. If you receive your bill at the end of the month, it is typically due on the 25th of the following month, giving you several weeks to pay.
Is there a guest pay option without creating an account?
The current system requires an Access Code from your statement to register on the online bill pay portal, and there is no separate public “guest pay” URL; however, you can always pay by phone, mail, or in person if you prefer not to use the web portal.
