Quick Pay Links:
Russell County Sanitation (Russell County, Alabama) provides residential trash collection, recycling, and solid waste services. Customers can pay their sanitation bills online through the Nuvei Citizen Portal (UtilityConnect), which supports guest/one-time payments without full registration. Payments can also be made in person, by phone, by mail, or via drop box.
How to Pay Your Russell County Sanitation Bill
Guest Pay / One-Time Payment (No Login Required)
- Visit the Quick Pay portal: https://rcswa.payacp.com/guestpay/account-search
- Search by account information or enter your details.
- Select the bill and complete the secure payment with credit/debit card or bank account.
This is a true guest pay option for fast one-time payments.
Full Account Login (if available)
The Nuvei portal offers login/registration for viewing full account history, setting up recurring payments, and managing notifications. Use the same portal link above to sign in or register.
Pay by Phone
Call the Sanitation Department at 334-291-3232. Debit/credit card payments are accepted over the phone (with a 3% convenience fee paid to the processor, not the county). Representatives can assist with billing questions and payments during office hours.
In-Person / Pay in Store
Visit the Russell County Sanitation office: Address: 56 Silver Run Dr, Seale, AL 36875
Office Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m. ET
Accepted in person: cash, check, money order, or debit/credit card (3% fee applies for cards).
A drop box is available at the office for after-hours payments (checks or money orders recommended).
Mailing Address: Russell County Sanitation PO Box 1127 Phenix City, AL 36868-1127
Include your account number on the check or money order. Make payments payable to Russell County Sanitation.
Mobile App
There is no dedicated Russell County Sanitation mobile app. Access the Nuvei Citizen Portal through your mobile browser for convenient bill payments.
Payment Methods and Fees
- Credit/Debit Cards: Accepted online, by phone, and in person — 3% convenience fee (goes to the payment processor).
- Bank Account (ACH): Available through the online portal (usually lower or no extra fee).
- Cash, Check, Money Order: Accepted in person or by mail (no extra fee).
- Returned Check Fee: $25.00 + possible $8.00 certified letter fee if not resolved within five business days.
Late Payments: Contact the office promptly at 334-291-3232 for payment arrangements to avoid service issues or additional fees. Payments in advance are accepted.
Contact Information
- Sanitation Department Phone: 334-291-3232
- Email: [email protected] (for forms and requests)
- Physical Address: 56 Silver Run Dr, Seale, AL 36875
- Mailing Address: PO Box 1127, Phenix City, AL 36868-1127
- Official Website: russellcountyal.gov/services/sanitation
FAQs
How do I pay my Russell County Sanitation bill online?
Use the Nuvei Citizen Portal Quick Pay at rcswa.payacp.com/guestpay/account-search for one-time guest payments, or log in for full account access.
Is there a guest pay option for Russell County Sanitation bills?
Yes. The Quick Pay feature allows one-time payments without creating a full account.
What payment methods are accepted?
Credit/debit cards (3% fee), bank account (ACH), cash, check, or money order. Cash and checks have no extra fee when paid in person or mailed.
Can I pay my Russell County Sanitation bill by phone?
Yes. Call 334-291-3232. Credit/debit card payments are accepted with a 3% convenience fee.
Where can I pay my Russell County Sanitation bill in person?
At the office located at 56 Silver Run Dr, Seale, AL 36875 (Monday–Friday 8:00 a.m. – 4:30 p.m. ET). A drop box is available for after-hours payments.
Is there a mobile app for Russell County Sanitation bill pay?
No dedicated app exists. Use your smartphone browser to access the Nuvei Citizen Portal.
How can I avoid the 3% convenience fee?
Pay with cash or check in person/mail, or use bank account (ACH) through the online portal when possible.
Tip: Keep your account number or statement handy for faster payments. Log into the portal or call the office regularly to check your balance and due dates. For the most current information, fees, or service details, visit the official Russell County Sanitation page at russellcountyal.gov/services/sanitation or call 334-291-3232.
