Menasha Utilities provides electric, water, and sewer services to residential and commercial customers in Menasha, Wisconsin. Monthly bills include usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official Bill Payment Options page at https://www.menashautilities.com/bill-payment-options where you can review every verified method in detail.
- You can also pay securely through the official MyAccount portal at https://myaccount.menashautilities.com/ to view your bill and complete transactions instantly.
One-Time Payment (Quick Pay)
Menasha Utilities offers a convenient Quick Pay option for one-time payments without requiring a full account login. This guest-style feature lets you settle your current bill securely using your account number.
To complete a one-time payment:
- Go to the official MyAccount portal and select Quick Pay.
- Enter your account number from your statement.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full MyAccount portal at https://myaccount.menashautilities.com/ to view current and past bills, make payments, analyze usage, sign up for paperless billing, and manage your account 24/7. The portal is secure and mobile-friendly.
Automatic Payments
Enroll in the Direct Payment Plan (AutoPay) through the MyAccount portal or by downloading the form from the website. This free service automatically deducts your full billed amount from your checking or savings account on the due date each month. You continue to receive your monthly statement for review. Modify or cancel AutoPay anytime through the portal.
Pay by Phone
Pay your bill 24/7 by calling the automated payment line at 1-877-885-7968. Have your account number ready. Credit/debit card or e-check payments are accepted with convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to Menasha Utilities. Include the top stub of your bill to ensure proper crediting. Send to: Menasha Utilities PO Box 340 Menasha, WI 54952-0340
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
Main Office Menasha Utilities Office (Menasha, WI – exact address listed on official site)
- Hours: Monday–Friday during standard business hours
- Payment methods: Cash, check, money order, and credit/debit card
24-Hour Drop Box Located at the main office for after-hours payments (checks and money orders only; no cash). Payments are collected daily and processed the next business day.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call 920-967-3400 Monday–Friday during business hours. The main office is located in Menasha, Wisconsin. For utility emergencies or outages, use the same number 24/7.
Frequently Asked Questions
Does Menasha Utilities offer one-time Quick Pay without full registration? Yes. Quick Pay is available through the official MyAccount portal using your account number without full login.
What payment methods are accepted? Online portal and phone accept credit/debit cards and e-checks. In-person and drop box accept cash, checks, and money orders. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Menasha Utilities, PO Box 340, Menasha, WI 54952-0340. Always include the top stub of your bill and your full account number.
Where can I pay in person or use the drop box? At the main office during business hours with a 24-hour drop box available after hours.
How do I enroll in AutoPay? Sign into the MyAccount portal or download and return the Direct Payment Plan form.
What services are included on my Menasha utilities bill? Electric, water, and sewer services for customers in Menasha, Wisconsin.
How do I report an outage or emergency? Call 920-967-3400 immediately for assistance.
