New Braunfels Utilities Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for new braunfels utilities bill pay by using the official links that we have provided below.

Customer Service – New Braunfels Utilities Website

https://www.nbutexas.com/customer-service/

New Braunfels Utilities bills for these City services. For billing and service inquiries, contact the City of New Braunfels, 830.221.4040. Solid Waste and …

Ways to Pay – New Braunfels Utilities Website

https://www.nbutexas.com/ways-to-pay/

New Braunfels Utilities offers two convenient automatic payment methods: Auto Pay – The auto-pay payment option is managed by a third-party Merchant Card Service Provider, under contract with NBU, and allows customers to have their NBU bill balance automatically deducted from a checking, savings, or credit card account. Prior to each payment, you will receive a bill notifying …

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    Frequently Asked Questions

    How do I contact New Braunfels utilities?

    Make billing inquiries directly by phone 866-629-8400 or email ( [email protected] ). I can’t find my paper bill. Can I find my bill online? Visit New Braunfels Utilities to access your bill. Does doxo process payments for all New Braunfels Utilities services? You can pay your Electric and other bills at doxo.

    Does New Braunfels utilities offer deferred payment for senior citizens?

    New Braunfels Utilities offers deferred payment of utility bills to senior citizens 60 years of age or older. Customers receiving a deferred payment will have their payment due date extended to 25 days after the bill issue date, without penalty. The deferral may be applied to the customer’s primary residence account only.

    Who provides electricity and natural gas in New Braunfels?

    New Braunfels Utilities provides electric service to the majority of the city. Centerpoint Energy provides natural gas service to many areas of the city. However, not all parts of the city receive natural gas service.

    Who provides sewer service in New Braunfels?

    New Braunfels Utilities provides sewer service to the majority of the city. View the CCN map to determine your correct sewer provider. Areas that do not have sewer service must utilize on-site septic systems, which are permitted by the Health Department in the city limits and by the appropriate county outside the city limits.

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