AmTrust North America Bill Pay: Easy Pay & Payment Options

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AmTrust North America, part of AmTrust Financial, provides workers’ compensation, general liability, and other commercial insurance products to small and mid-sized businesses. Paying your AmTrust North America invoice or premium on time ensures uninterrupted coverage, avoids late fees, and maintains good standing with the insurer.

Official AmTrust North America Payment Resources

All payments are processed through AmTrust’s secure Easy Pay or Insured Portal systems.

1. Easy Pay (Quick / One-Time Payment – Fastest for One-Time Needs)

AmTrust offers Easy Pay, a simple one-time payment option without requiring a full Insured Portal login.

How to pay using Easy Pay:

Payments are credited quickly, often the same or next business day. This method is ideal for urgent premium payments, down payments, audits, or claims-related invoices when you do not have (or want) a full online account.

2. Pay Online via Insured Portal (Recommended for Full Management)

The official Insured Portal provides complete account access and recurring payment capabilities.

How to pay:

  • Go to https://amtrustfinancial.com/login and sign in (or register as a new policyholder using details from your invoice).
  • Navigate to the payment section to make a one-time payment or set up recurring options.
  • Pay with your linked bank account (electronic check) or credit card.
  • View policy documents, billing history, claims status, and more.

The portal is available 24/7 and supports multiple policies under one login.

3. Set Up Recurring Payments (Auto Pay / Direct Debit)

Enroll in recurring payments through the Insured Portal for automatic deductions from your bank account. This is the most convenient way to avoid late fees and ensure continuous coverage. Registration is required through the portal; once set up, payments are withdrawn on the scheduled date.

4. Pay by Phone

Call AmTrust customer service at 877-528-7878 (available during business hours). Have your policy number or invoice ready. Representatives can process payments securely or assist with registration for the online portal. This line also handles questions about direct bill installments, audits, or claims.

5. Pay by Mail

Mail payments are accepted and incur no convenience fees when using a check or money order (payable to AmTrust North America).

Standard mailing address: AmTrust North America P.O. Box 6939 Cleveland, OH 44101-1939

Overnight / Express payments: AmTrust North America Attention: Accounts Receivable

Include your policy number or invoice reference on the check. Allow 7–10 business days for delivery and posting. Never send cash.

6. Additional Payment Options & 2026 Notes

  • Pay-As-You-Owe (PAYO®): Flexible workers’ comp payment plans designed for better cash flow (enroll via the Insured Portal or contact your agent).
  • Payment Arrangements: Available for customers facing financial hardship — contact customer service promptly before your due date.

Important 2026 Notes:

  • Always use official amtrustfinancial.com or amtrustgroup.com domains and verified phone numbers.
  • AmTrust never requests payment via gift cards, wire transfers, cryptocurrency, or unsolicited links.
  • Late payments may result in additional fees or policy cancellation after proper notice.
  • For claims or policy questions, use the Insured Portal or call the dedicated claims line (888-239-3909).

Customer Service

  • Payments & Billing: 877-528-7878
  • General Support: Use the Contact Us form on amtrustfinancial.com

Frequently Asked Questions (FAQs)

1. What is the official way to pay my AmTrust North America bill? Use Easy Pay at https://online.amtrustgroup.com/live/webapp-easypay/policy-verification for quick payments or log into the Insured Portal at https://amtrustfinancial.com/login for full account management.

2. Is Easy Pay (guest/one-time payment) available without login? Yes — verify your policy number and ZIP code on the Easy Pay page to pay without a full account.

3. Are there fees for online payments? Fees may apply for credit card payments (disclosed at checkout). Electronic check (ACH) payments usually have the lowest or no additional cost.

4. How do I register for the Insured Portal? Click “Register” on the login page at https://amtrustfinancial.com/login and use information from your invoice or policy documents.

5. What is the mailing address for payments? AmTrust North America, P.O. Box 6939, Cleveland, OH 44101-1939 (standard mail).

6. Can I set up recurring payments? Yes — enroll in recurring payments or Pay-As-You-Owe through the Insured Portal.

7. How quickly do online or Easy Pay payments post? Most electronic payments post the same or next business day.

8. What should I do if I cannot pay my full invoice? Contact customer service at 877-528-7878 immediately to discuss payment arrangements or flexible options.

9. Can I view my policy documents and payment history online? Yes — full access is available after logging into the Insured Portal.

10. Are third-party bill-pay services recommended? No. AmTrust North America only endorses its official Easy Pay, Insured Portal, phone, and mail channels to avoid extra fees or delays.

11. Does AmTrust offer Pay-As-You-Owe plans? Yes — flexible workers’ comp payment solutions are available through the portal or by contacting your agent.

12. Where can I find the exact payment phone number? Use 877-528-7878 for payments and billing support (listed on your invoice and the official payments page).

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