Pay your PSO (Public Service Company of Oklahoma) AEP electric bill online, by phone, mobile app, or in person using the latest PSO Oklahoma bill pay options.
Pay PSO bill online or as a guest (official PSO portal)
Pay PSO bill by phone with BillMatrix
PSO AEP Online Bill Pay
You can pay your PSO AEP bill online through the official PSO Oklahoma Bills & Payments page using your registered online account. Payment is free when you pay online with a checking account and are enrolled in paperless billing.
- Log in to your PSO Oklahoma online account to view and pay your bill, manage AutoPay, and see payment history.
- If you do not want to create an account, you can use Pay as a guest for a one‑time payment (a convenience fee applies).
Guest Pay (Pay as a Guest)
PSO offers a guest pay option so you can make a one‑time online payment without logging in.
- Go to the Bills & Payments page and choose Pay as a guest to submit a payment using credit, debit, or electronic check (service fee applies).
- You will typically need your PSO account number and basic billing information to complete the guest payment.
Login to Pay (New Online Portal)
You can log in to the PSO online portal to securely manage and pay your bill.
- Sign in on PSOklahoma.com to view and download your bill, schedule payments, and manage your saved payment methods (wallet).
- Once logged in, you can enroll in AutoPay to have payments drafted automatically from your bank account each month.
Pay by Phone
PSO partners with BillMatrix for immediate pay by phone payments.
- Call BillMatrix toll‑free at 800‑611‑0964 to make a payment using credit card, debit card, certain ATM cards, or e‑check.
- A service fee of 1.85 USD applies for residential accounts and 2.95% for non‑residential accounts; non‑residential customers can also pay by e‑check with no fee.
- Payments made before 4:00 p.m. EST are typically posted the same evening; those after 4:00 p.m. EST, weekends, or holidays post the next business day.
If you have questions not related to the BillMatrix payment process, contact PSO customer service directly.
Pay In Person / Pay In Store
You can pay your PSO AEP bill in person at authorized payment centers and kiosks across Oklahoma.
- Use PSO’s official Pay In Person page to find the nearest payment center or kiosk and make payments up to 10,000 USD with immediate credit to your account.
- Authorized locations include cashier‑assisted counters in stores such as Walmart (for example, Wal‑Mart Store #00479, 2500 N Main St, Altus, OK 73521, hours Mon–Sat 8 a.m.–8 p.m., Sun 10 a.m.–6 p.m., fee about 1.50 USD).
- In the Tulsa area, PSO has PaySite kiosks in multiple grocery and convenience stores where you can pay by cash or check and have payments posted immediately.
Bring your PSO account number or a copy of your bill to any payment center; a small convenience fee may apply depending on location.
Mobile App Bill Pay
PSO offers a customer mobile app on both Apple and Android platforms so you can manage and pay your bill on the go.
- From the PSO mobile app, you can view and download your bill as a PDF, pay immediately from your bank account for free, and set up automatic or scheduled payments.
- The app also shows other ways to pay (credit/debit card, in‑person, by phone) and allows you to switch between multiple PSO accounts.
- You can compare your current energy usage to last month or the same time last year, enroll in paperless billing, and manage billing and outage alerts.
Logging into the PSO app requires that your account is registered online at PSOklahoma.com.
Contact & Customer Service
PSO provides several ways to get contact and support for billing and payment questions.
- General PSO customer service is available at 888‑216‑3523 for billing questions, account help, and payment assistance information.
- For issues specific to BillMatrix phone payments, use the BillMatrix number (800‑611‑0964) only to make payments, and contact PSO directly for other questions.
You can also find online contact forms and customer service information on the PSOklahoma.com website.
Payment Assistance
PSO offers payment assistance programs for customers who are struggling to pay their bills.
- From your online account, navigate to the Payment Assistance section to see available options such as extended payment arrangements or energy assistance programs.
- Programs and eligibility may vary, so customers should contact PSO customer service or check the payment assistance page for the latest details.
Fees, Late Payments & Limits
Certain PSO AEP payment methods incur service fees or have transaction limits.
- Online checking/ACH payments through your PSO account are generally free, especially when you enroll in paperless billing; credit/debit payments and guest pay often include a convenience fee.
- Pay by phone via BillMatrix charges a 1.85 USD fee for residential accounts and 2.95% for non‑residential accounts; non‑residential e‑check payments are free.
- There is a limit of no more than 4 BillMatrix payments per electric account per day and no more than 7 per 30‑day period; you may still pay at authorized pay stations if you reach this limit.
- In‑person payment centers and kiosks may charge a small fee (often around 1.50 USD) per transaction.
Late payment fee specifics are not listed in these sources, but PSO customers are encouraged to pay by the due date to avoid potential late charges and service interruptions.
FAQs About PSO AEP Bill Pay
How can I pay my PSO AEP bill without logging in?
You can use PSO’s Pay as a guest option for a one‑time payment without creating or logging into an online account. This method usually requires your account number and basic billing information and may include a convenience fee.
What phone numbers can I use to pay or get help?
- BillMatrix pay‑by‑phone: 800‑611‑0964 (for immediate payments)
- PSO customer service and billing: 888‑216‑3523 (for questions and general help)
Can I pay my PSO bill in store?
Yes, you can pay your PSO bill at authorized payment centers such as Walmart stores and other retail locations or kiosks across Oklahoma, often with a small convenience fee.
Does PSO have a mobile app for bill pay?
Yes, PSO has an official mobile app on the Apple App Store and Google Play that lets you view and pay your bill, report outages, manage alerts, and handle multiple accounts.