EdgePark is a leading provider of home medical supplies, including diabetes supplies, ostomy products, wound care, and incontinence items. Patients and customers receive clear monthly invoices or statements with a due date, and timely payment keeps accounts current and supplies flowing without interruption.
For the most accurate and up-to-date payment options, visit the official EdgePark website at https://www.edgepark.com/ where you can access your account and billing tools. You can also log in directly to the secure Member Portal and pay your balance at https://my.edgepark.com/my-account/balance-payment to view statements and complete payments.
One-Time Payment Option
EdgePark supports one-time payments through its secure Member Portal. This quick-pay feature allows you to settle your current invoice or statement balance without setting up recurring automatic deductions.
To complete a one-time payment:
- Go to the Member Portal balance-payment section.
- Log in with your account credentials or use your subscriber ID from the statement.
- Select credit/debit card or bank account (e-check).
- Review the total, including any convenience fee, and submit.
Payments are processed promptly with confirmation sent to your registered email. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full Member Portal at https://my.edgepark.com/ to view all your EdgePark invoices and statements in one place. Registered users can pay balances, review claims and order history, update insurance and contact information, and manage notifications 24/7. The portal is secure and mobile-friendly.
Automatic Payments
Enroll in automatic payments directly through the Member Portal after signing in. This service automatically deducts your full billed amount from your bank account or card on the due date each month. You receive an advance statement for review. Modify or cancel automatic payments anytime in the portal settings.
Pay by Phone
Pay your EdgePark bill or get assistance by calling the dedicated billing and payments line at 800-307-5930 (local: 330-963-6998). Hours are Monday–Friday, 8:00 AM–8:00 PM EST. Have your account or invoice number ready. Representatives can process payments or answer billing questions.
Mail Payments
Mail your payment with a check or money order payable to EdgePark Medical Supplies. Include your account or invoice number on the check. Send to: Edgepark Medical Supplies P.O. Box 1210 Twinsburg, OH 44087
Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing. Use the exact remittance address printed on your statement if it differs.
In-Person Payments & Locations
EdgePark does not offer public in-person payment counters for customer bills. All payments are handled online, by phone, or by mail. For any special payment arrangements or questions, contact billing and payments at 800-307-5930. The corporate office is located at 1810 Summit Commerce Park, Twinsburg, OH 44087, but it is not open for walk-in bill payments.
Contact Customer Service
For billing inquiries, payment arrangements, portal support, or financial assistance applications, call 800-307-5930 (billing and payments) or the main customer service line at 888-394-5375 (local: 330-963-6996) during business hours. Additional support is available at 1-800-321-0591. The corporate headquarters is at 1810 Summit Commerce Park, Twinsburg, OH 44087.
Frequently Asked Questions
Does EdgePark offer one-time payments without recurring setup? Yes. One-time payments are available through the secure Member Portal using your account or invoice details.
What payment methods are accepted for EdgePark bills? Online portal and phone accept credit/debit cards and e-checks. Mail accepts checks and money orders.
Are convenience fees charged for online or phone payments? Yes. Standard convenience fees apply to credit/debit card transactions and are displayed before confirmation. E-check fees are usually lower.
What is the mailing address for payments? Edgepark Medical Supplies, P.O. Box 1210, Twinsburg, OH 44087. Always include your full account or invoice number.
How do I enroll in automatic payments? Sign into the Member Portal and follow the automatic payment enrollment steps. The service is convenient and automatic on the due date.
What generates an EdgePark bill? Monthly invoices for home medical supplies, including diabetes, ostomy, wound care, and incontinence products shipped to your home.
How do I access my account or invoice details? Log into the Member Portal at https://my.edgepark.com/ using the credentials provided on your statement or contact customer service.
How do I apply for financial assistance or payment plans? Contact billing and payments at 800-307-5930 or use the options in the Member Portal. Financial counselors can discuss available plans based on your situation.