Owasa Bill Pay & Customer Service

Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for owasa bill pay by using the official links that we have provided below.

My Account – OWASA

https://www.owasa.org/my-account/

Get instant, universal access to your water data from any computer, tablet or phone. Pay your current bill . Pay your current bill and view your billing history.

Pay My Bill – OWASA

https://www.owasa.org/pay-my-bill/

Pay by Phone. During office hours, you may call (919) 537-4343 to pay your bill by telephone with a Visa, Discover or MasterCard. Just have your card and your 14-digit OWASA account number ready. You may call our Customer Service line at any time to review your account information if you’re unable to access your account online.

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    Frequently Asked Questions

    How do I pay my Owasa water bill?

    We want to make paying your water bill as easy as possible, so we offer many different ways to settle your monthly balance with OWASA. Choose the method most convenient to you. To immediately access account information and pay your bill, log in to My Account, or call us any time at (919) 537-4343.

    How do I contact Owasa customer service?

    Correspondence other than bill payments should be mailed to OWASA Customer Service at 400 Jones Ferry Rd., Carrboro, NC 27510. For more information, please contact OWASA Customer Service at (919) 537-4343 or send us an email at [email protected].

    How can Owasa help you conserve water?

    We at OWASA are committed to making water use in Carrboro-Chapel Hill as sustainable as possible, both for the environment and for your pocketbook. Water conservation isn’t just good for the planet; it’s a practical solution. After all, the easiest way to reap savings on your bill is to conserve water use itself.

    How do I allow Owasa to automatically draft my bills?

    If you like, you can allow OWASA to automatically draft the balance for your bills each month. Simply log into My Account and link your bank or credit card info. We accept VISA, Discover or MasterCard.

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