TruVista Fiber provides high-speed internet, digital TV, phone, and security services to residential and business customers across multiple counties in South Carolina and Georgia. Monthly bills include service charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Bill Pay page at https://www.truvista.net/billpay.
- Customers can also make secure one-time payments directly through the official Paymentus portal at https://ipn4.paymentus.com/cp/tvc.
Guest Pay / Quick Pay Option
TruVista offers a convenient Quick Pay one-time payment option through its official Paymentus portal—no full account registration or login required. This guest-style feature is ideal for occasional users or those who prefer to pay manually without creating a recurring profile.
To complete a Quick Pay:
- Visit https://ipn4.paymentus.com/cp/tvc.
- Select the one-time payment option.
- Enter your TruVista account number (found on your bill).
- Provide payment details using Visa, MasterCard, American Express, Discover, ACH eCheck, PayPal, Venmo, Apple Pay, Google Pay, or Amazon Pay.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive an on-screen receipt. No processing fees apply to official portal payments. The portal is fully secure and mobile-friendly.
Online Account Management Portal
Create a free account on the Paymentus portal at https://ipn4.paymentus.com/cp/tvc for full 24/7 access. Once registered (using your account number from your bill), you can view current and past bills, track usage history, enroll in paperless e-billing, set up recurring payments, and manage your TruVista account from any device. The portal supports both one-time Quick Pay and scheduled payments.
Automatic Draft (Auto Draft / AutoPay)
Enroll in free Auto Draft through the portal to have payments automatically withdrawn from your bank account or charged to your card on the due date each month. This eliminates missed payments and late fees. You can modify or cancel Auto Draft anytime through the portal.
Pay by Phone
Use the automated pay-by-phone system by calling the main customer care line at 800-768-1212 (select prompt #1 for billing). Have your account number ready. The system accepts major credit/debit cards and bank account information. For assistance with billing questions or payment arrangements, the same number connects you to a representative during business hours.
Mail Payments
Mail your payment stub with a check or money order (payable to TruVista) to: TruVista P.O. Box 160 Chester, SC 29706
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Local Offices
Payments can be made in person at any TruVista office location during regular business hours. Bring your statement for faster processing. Key office locations include:
- Chester Office – 112 York Street, Chester, SC 29706 (Mon/Tues 8:00 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thurs/Fri 8:00 AM–5:00 PM)
- Camden Office – 1637 Springdale Drive, Camden, SC 29020 (Mon–Fri 8:00 AM–5:00 PM)
- Winnsboro Office – 736 US Highway 321 Bypass S, Winnsboro, SC 29180 (Mon/Tues/Thurs 8:00 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Fri 8:00 AM–5:30 PM)
Additional offices serve other areas in South Carolina and Georgia—use the official website to locate the nearest one. Office staff can assist with billing questions, payment arrangements, and account updates.
Contact Customer Service
Reach TruVista customer service at 800-768-1212 (select prompt #1 for billing) for inquiries, payment arrangements, service starts/stops, or portal assistance. Order by phone: 1-877-343-5980. For outages or emergencies, use the same main number. Multiple local offices are available for in-person support across South Carolina and Georgia.
Frequently Asked Questions
Can I pay my TruVista bill online without creating an account? Yes. The official Quick Pay option at https://ipn4.paymentus.com/cp/tvc allows one-time payments using only your account number—no full registration required.
What payment methods does TruVista accept? The portal accepts Visa, MasterCard, American Express, Discover, ACH eCheck, PayPal, Venmo, Apple Pay, Google Pay, and Amazon Pay. Mail accepts checks or money orders. In-person payments follow the same methods where available.
Are there convenience fees for TruVista payments? No processing fees apply to official portal payments. Confirm current rates during checkout for any third-party digital wallet transactions.
Where do I mail my TruVista payment? TruVista, P.O. Box 160, Chester, SC 29706. Always include your account number on the check.
What are the in-person payment hours? Vary by location (typically Mon–Fri 8:00 AM–5:00 PM with slight variations). Visit the Chester, Camden, or Winnsboro offices or check the website for your nearest location.
How do I set up Auto Draft / AutoPay? Log into the portal at https://ipn4.paymentus.com/cp/tvc and enroll in Auto Draft. It is free and deducts automatically on the due date.
What services does TruVista provide? High-speed fiber internet, digital TV, phone, and security services across South Carolina and Georgia.
How do I get help with billing questions or payment arrangements? Call 800-768-1212 (prompt #1) during business hours or use the portal. Flexible arrangements and paperless billing options are available.
