Midnight Velvet offers a private label credit account for customers purchasing fashion, jewelry, shoes, home décor, and gifts through its catalog and website. Monthly statements include clear due dates, and timely payment keeps your account in good standing while avoiding late fees.
- For the most current payment options, visit the official Guest Payment page at https://www.midnightvelvet.com/on/demandware.store/Sites-MidnightVelvet-Site/default/Payment-GuestPayment where you can make a quick one-time payment directly.
- You can also review full billing and payment details on the official FAQ page at https://www.midnightvelvet.com/cm/frequently-asked-questions-faq.html to manage your account and credit limit.
One-Time Payment (Guest Pay)
Midnight Velvet provides a convenient guest pay option for one-time payments without requiring a full online account login. This quick-pay feature lets you settle your current statement securely using the information on your bill.
To complete a one-time payment:
- Go to the official Guest Payment page at https://www.midnightvelvet.com/on/demandware.store/Sites-MidnightVelvet-Site/default/Payment-GuestPayment
- Enter your account details as shown on your statement.
- Select credit/debit card or e-check and provide payment information.
- Review the total, including any convenience fee, and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Log into your My Account at midnightvelvet.com to view statements, make payments, check your credit limit, sign up for e-statements, and enroll in automatic payments. The portal is available 24/7 and works on any device for easy account management.
Automatic Payments
Enroll in the automatic payment service directly through My Account after logging in. This free service automatically deducts your monthly payment from your bank account or card on the due date. You continue to receive your monthly statement for review. Modify or cancel automatic payments anytime in the portal.
Pay by Phone
Pay your Midnight Velvet bill by phone using the automated voice-response system or speak with a credit representative by calling 800-648-0566. Have your account number ready. For general customer service assistance, call 866-240-9105 (Monday–Friday, 8:00 AM – midnight Central Time).
Mail Payments
Mail your payment with a check or money order payable to Midnight Velvet. Include the remittance stub from your statement and your account number on the check. Use the exact mailing address provided on your monthly statement. Mail payments incur no convenience fees but allow 7–10 days for delivery and processing.
Contact Customer Service
For billing inquiries, payment arrangements, or account support, call 866-240-9105 (Monday–Friday, 8:00 AM – midnight Central Time) or 800-648-0566 for payment-related questions. The corporate office is located at 1112 7th Ave., Monroe, WI 53566-1364. No public in-person payment counters are available; all bill payments are handled online, by phone, or by mail.
Frequently Asked Questions
Does Midnight Velvet offer one-time guest payments? Yes. Quick one-time payments are available through the official Guest Payment page without full account registration.
What payment methods are accepted? Online and phone accept credit/debit cards and e-checks. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Standard convenience fees apply to credit/debit card transactions and are displayed before confirmation. E-check fees are typically lower.
What is the mailing address for payments? Use the exact remittance address and stub provided on your monthly statement. For general correspondence, use 1112 7th Ave., Monroe, WI 53566-1364.
How do I enroll in automatic payments? Log into My Account and sign up for the automatic payment service. The service is free and automatic on the due date.
How do I check my account balance or credit limit? Sign into My Account or call customer service. Regular on-time payments can help increase your credit limit.
What is Midnight Velvet credit? A private label credit account offering buy-now-pay-later convenience for purchases from the Midnight Velvet catalog and website.
How do I request a catalog or update my contact information? Call customer service at 866-240-9105 or manage details in My Account.
