West Cedar Creek MUD Bill Pay: Online Portal, Phone & Local Support

West Cedar Creek Municipal Utility District (MUD) provides water treatment, distribution, wastewater collection, and treatment services to communities in Tool, Kemp, and Seven Points, Texas. Customers can pay bills securely online via the official portal, by phone at (903) 432-3704, mail, or through doxo, with options for credit/debit cards or direct deposit to ensure timely service.

Learn how to pay your West Cedar Creek MUD bill, set up auto payments, view statements, and contact support using the official links below.

West Cedar Creek MUD – Official Website

https://www.wccmud.com

Access service details, water quality reports, and community resources.

Pay Bill – West Cedar Creek MUD

https://www.wccmud.com/pay-bill

Official online payment portal powered by Payment Service Network (PSN) for secure bill payments.

Payment Options

1. Pay Online via Official Portal

• Website: Visit wccmud.com/pay-bill and select “Pay Now” to log in or make a guest payment.
• Features:
  • One-time payments or enroll in auto-pay for automatic deductions.
  • View current balance, due dates, and payment history.
  • Secure 24/7 access with real-time confirmation.
• Payment Methods: Credit/debit card (Visa, MasterCard, Discover, American Express) or eCheck/direct deposit (ACH from bank account).
• Enrollment: Use your account number from your bill to register; no fees for direct deposit.
• Note: Payments process instantly for cards; allow 1-2 business days for eCheck.

2. Pay By Phone

• Phone Number: Call (903) 432-3704 for automated payments (24/7).
• Accepted: Credit/debit card.
• Process: Follow prompts to enter account number, amount, and card details.

3. Pay By Mail

• Mailing Address: Use the remittance address on your bill statement (typically West Cedar Creek MUD, PO Box in Kemp, TX—confirm on invoice).
• Instructions: Include payment coupon with check or money order (no cash). Allow 7-10 days for processing.

4. Pay In Person

• Location: West Cedar Creek MUD Office, 3801 S Tool Drive, Kemp, TX 75143.
• Accepted: Cash, check, credit/debit card.
• Hours: Monday–Friday, 8 a.m.–5 p.m. CT (call to confirm).

5. Payment via doxo

• doxo.com: Pay with credit/debit card, Apple Pay, or bank account. Free for bank transfers; fees may apply for cards.

Account & Billing Support

• Customer Service Phone: (903) 432-3704 (Monday–Friday, 8 a.m.–5 p.m. CT).
• Email: Use the contact form on wccmud.com/contact.
• Address: 3801 S Tool Drive, Kemp, TX 75143.

FAQs

Where is West Cedar Creek MUD located?

The main office is at 3801 S Tool Drive, Kemp, TX 75143, serving areas including Tool, Kemp, and Seven Points.

What services does West Cedar Creek MUD provide?

Water treatment and distribution, wastewater collection and treatment, operating two modern plants and over 500 miles of lines since 1978.

How do I start or stop service?

Contact the office at (903) 432-3704 to set up new service or request disconnection; provide account details and move-in/out dates.

What if I have trouble logging in online?

Use the “Forgot Password” link on the pay-bill page or call (903) 432-3704 for reset assistance.

Does West Cedar Creek MUD offer auto-pay?

Yes, enroll via the online portal using direct deposit for fee-free automatic monthly payments.

Tips for Managing Your West Cedar Creek MUD Bill

• Set up auto-pay online to avoid late fees and ensure uninterrupted water service.
• Review your bill for usage details and pay early—bills cover treatment, distribution, and operational costs.
• Save payment confirmations and monitor for leaks to reduce usage.
• For emergencies like water outages, call (903) 432-3704 immediately.
• Use official channels to avoid scams; the district does not request payments via unsolicited calls or texts.

West Cedar Creek MUD offers straightforward bill pay options—start with the online portal for convenience!