Greater Dickson Gas Authority (GDGA) provides natural gas and propane services to residential and commercial customers in Dickson and surrounding areas, including parts of Montgomery County, Tennessee. Monthly bills include usage charges with a clear due date printed on each statement. Timely payment prevents late fees and service interruptions.
- For the most current details on accounts and billing, visit the official Pay Your Bill page at https://gdga.com/pay-your-bill/ where you can access the secure customer portal and all payment methods.
- You can also make a secure payment directly through the official online customer portal at https://gdga.utilitynexus.com for quick online access and account management.
Guest Pay / One-Time Payment Option
Greater Dickson Gas Authority offers convenient one-time payment options through its official online customer portal. This guest-style feature allows you to pay a single bill without full recurring account setup.
To complete a one-time payment:
- Visit the customer portal at https://gdga.utilitynexus.com.
- Use the quick pay or guest payment flow.
- Enter your account number from your bill.
- Provide payment details using a credit/debit card or bank account.
- Review the amount and submit for immediate confirmation.
Payments are processed securely and typically post the same or next business day. You will receive confirmation. The portal is fully secure and mobile-friendly.
Online Account Management with Customer Portal
Create a free account on the official customer portal at https://gdga.utilitynexus.com for full 24/7 access. Once registered, you can view current and past bills, track usage history, enroll in paperless statements, and manage your Greater Dickson Gas Authority account from any device. The portal supports both one-time payments and recurring options. Mobile apps are also available for viewing and paying bills.
Automatic Bank Draft (ACH)
Automatic Bank Draft (ACH) is available by completing a Bank Draft Form and submitting it to one of the GDGA offices. This option automatically deducts the billed amount from your checking or savings account on the due date each month, eliminating missed payments and late fees. Contact the office for the form or more details on enrollment.
Pay by Phone
Pay your bill by phone at 1-888-643-1084. The automated system accepts payments and is available for quick processing. For billing questions or assistance, the same number connects you to representatives during business hours.
Mail Payments
Mail your payment with a check or money order to one of the GDGA office addresses (payable to Greater Dickson Gas Authority). Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person Payments at Offices & Pay Stations
Visit either GDGA office in person for payments during regular business hours. Cash, checks, and credit/debit cards are accepted where available. Staff can assist with billing questions and payment arrangements.
Office locations:
- Dickson Office: 605 East Walnut Street, Dickson, TN 37055
- Montgomery County Office: 2025 River Road, Clarksville, TN 37040
Kiosk pay stations are available at both locations. An after-hours depository is located within the drive-thru at the Walnut Street, Dickson location only. For your convenience, several banks also serve as designated pay stations (including Bank of Dickson, Community Bank & Trust, First Bank, First Federal Bank, Heritage Bank, Pinnacle Bank, Traditions First Bank, and TriStar Bank). Pay stations accept current bills only.
Contact Customer Service
Reach Greater Dickson Gas Authority customer service at (615) 441-2830 during office hours (Monday–Friday, 7:30 AM–4:30 PM) for billing inquiries, payment arrangements, or portal assistance. Emergency / 24-hour line: (615) 441-2830 or toll-free 1-800-903-8247. Fax: (615) 441-2845. The main Dickson office is located at 605 East Walnut Street, Dickson, TN 37055.
Frequently Asked Questions
Can I pay my Greater Dickson Gas Authority bill online without creating a full account? Yes. The official customer portal supports quick one-time payments using your account number.
What payment methods does Greater Dickson Gas Authority accept? The portal and phone accept credit/debit cards and bank accounts. Mail and in-person accept checks or money orders. Cash is accepted at offices and designated pay stations.
Are there convenience fees for Greater Dickson Gas Authority payments? No convenience fees are charged for official payments through the portal, mail, or authorized pay stations.
Where do I mail my Greater Dickson Gas Authority payment? Send checks or money orders to the appropriate GDGA office address (Dickson or Clarksville). Always include your account number on the check.
What are the in-person payment hours? Monday–Friday, 7:30 AM–4:30 PM at both the Dickson and Montgomery County offices. Kiosk pay stations and after-hours depository are available at the Dickson location.
How do I set up Automatic Bank Draft? Complete a Bank Draft Form and submit it to one of the GDGA offices. Contact customer service for assistance.
What services does Greater Dickson Gas Authority provide? Natural gas and propane services to customers in Dickson and surrounding areas of Tennessee.
How do I get help with payment arrangements or billing issues? Call (615) 441-2830 during business hours. Flexible arrangements and payment assistance options are available through customer service.
