Mt. Wheeler Power provides electric service to members across a large territory in Nevada and Utah. Monthly bills include usage charges with a clear due date, and timely payment prevents late fees or service interruptions.
- For the most current payment options, visit the official home page at https://www.mwpower.net/ where you can access the Pay Your Bill section directly.
- You can also log into the secure customer portal at https://online.mypcsportal.com/online/mwonline/Login.aspx to view your account, make payments, and manage services.
One-Time Payment (Quick Pay)
Mt. Wheeler Power offers a convenient one-time payment option through its customer portal. This guest-style feature lets you settle your current bill securely without a full recurring account setup.
To complete a one-time payment:
- Go to the customer portal and select the payment option.
- Enter your account number from your statement.
- Choose credit/debit card or e-check and provide payment details.
- Review the total (including any convenience fee) and submit.
Payments are processed promptly with confirmation provided. This method is ideal for occasional users or those preferring manual payments.
Online Account Portal
Access the full customer portal at https://online.mypcsportal.com/online/mwonline/Login.aspx to view current and past bills, make payments, analyze usage, and manage your account 24/7. Registered users have complete access to account services and payment history.
Automatic Payments
Enroll in automatic payments through the customer portal after logging in. This service automatically deducts your full billed amount from your bank account on the due date each month. Contact customer service to set up or modify automatic payments if needed.
Pay by Phone
Pay your bill or get assistance by calling the main office at 775-289-8981 (Ely) or 775-237-5497 (Eureka) during business hours. Have your account number ready. Credit/debit card payments are accepted with convenience fees displayed before confirmation.
Mail Payments
Mail your payment with a check or money order payable to Mt. Wheeler Power. Include your account number on the check. Use the remittance address printed on your monthly statement. Mail payments incur no convenience fees but allow 5–7 business days for delivery and processing.
In-Person Payments & Locations
Ely Office (Main Office) 1600 Great Basin Boulevard Ely, NV 89301 Phone: 775-289-8981 Hours: Monday–Thursday, 7:30 AM – 5:30 PM
Eureka Office 790 South Monroe Eureka, NV 89316 Phone: 775-237-5497 Hours: Monday–Thursday, 8:30 AM – 1:30 PM
Payments can be made at the counter during business hours. Cash, checks, and money orders are accepted. Bring your bill for faster service.
Contact Customer Service
For billing inquiries, payment arrangements, or portal support, call 775-289-8981 (Ely) or 775-237-5497 (Eureka) during business hours. Toll-free support is available at 800-977-6937. The main office is located at 1600 Great Basin Boulevard, Ely, NV 89301. For power outages or emergencies, use the same numbers 24/7.
Frequently Asked Questions
Does Mt. Wheeler Power offer one-time payments without full registration? Yes. Quick one-time payments are available through the customer portal using your account number.
What payment methods are accepted? Online portal accepts credit/debit cards and e-checks. In-person accepts cash, checks, and money orders. Mail accepts checks and money orders.
Are convenience fees charged? Yes. Fees apply to credit/debit card transactions and are displayed before confirmation.
What is the mailing address? Use the exact remittance address printed on your monthly statement. Always include your full account number.
Where can I pay in person? At the Ely main office (1600 Great Basin Boulevard) or Eureka office (790 South Monroe) during business hours.
How do I enroll in automatic payments? Sign into the customer portal or contact the office to set up automatic deductions.
What services does Mt. Wheeler Power provide? Electric service to members in western Nevada and parts of Utah.
How do I report an outage or emergency? Call the main office numbers 24/7 for immediate assistance.