Casella Royal Carting provides reliable residential and commercial waste collection, recycling, and dumpster rental services across the Hudson Valley region of New York. Monthly or quarterly statements include service charges with a clear due date printed on each bill. Timely payment ensures uninterrupted service and avoids late fees or collection activity.
- For the most current billing and payment details, visit the official Billing & Payment page at https://mycasellaroyal.idoxs.net/billing-and-payment where you can access My Account and all payment options.
- Customers can also make secure one-time payments directly through the official Casella Royal Carting portal at https://mycasellaroyal.idoxs.net/.
Online Account Management with My Account
Casella Royal Carting (formerly Royal Carting Service Company) offers convenient 24/7 online bill pay through its secure My Account portal. New users complete a simple one-time registration using your account number from your monthly statement. Once logged in, you can view current and past bills, track payment history, enroll in paperless e-billing, and make one-time or recurring payments from any device. The portal supports credit/debit cards and electronic checks (ACH). Payments are processed securely and typically post the same or next business day. The system also allows you to set up notifications and manage multiple accounts if needed.
Automatic Payments (AutoPay)
Enroll in free AutoPay through My Account to have payments automatically withdrawn from your checking or savings account on the due date each month. This eliminates missed payments and late fees. You can modify or cancel AutoPay anytime through the portal or by contacting customer service.
Pay by Phone
Call customer service at (800) 522-7235 (toll-free) or (845) 896-6000 (local) during business hours to make a payment by phone or discuss your account. Have your statement or account number ready. Representatives can process credit/debit card payments and assist with billing questions or payment arrangements.
Mail Payments
Mail your payment with a check or money order (payable to Casella Royal Carting) to: Casella Royal Carting P.O. Box 1371 Williston, VT 05495
Include your full account number on the check. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free and is the primary recommended method for check payments.
In-Person Payments at Office
Payments can be made in person at the office during business hours: 409 Route 82 Hopewell Junction, NY 12533
Office hours are Monday–Friday, 7:00 AM–4:00 PM, and Saturday, 7:00 AM–1:00 PM. Staff can accept cash, checks, money orders, or credit/debit cards where available and assist with billing questions or account updates. No dedicated after-hours drop boxes are listed for customer use.
Contact Customer Service
Reach Casella Royal Carting customer service at (800) 522-7235 (toll-free) or (845) 896-6000 (local) during office hours for billing inquiries, payment arrangements, or account support. Email: [email protected]. The office is located at 409 Route 82, Hopewell Junction, NY 12533. For faster processing, use the contact form on the official portal.
Frequently Asked Questions
Can I pay my Casella Royal Carting bill online without creating a full account? The portal supports quick one-time payments after simple registration using your account number. There is no standalone guest pay option, but signup is fast and provides full access to bills and payment history.
What payment methods does Casella Royal Carting accept? The portal and phone accept credit/debit cards and electronic checks (ACH). Mail and in-person accept checks, money orders, or cash where available.
Are there convenience fees for Casella Royal Carting payments? No convenience fees are charged for official portal, AutoPay, mail, or in-person payments. Confirm any card processing details during checkout.
Where do I mail my Casella Royal Carting payment? Casella Royal Carting, P.O. Box 1371, Williston, VT 05495. Always include your account number on the check.
What are the in-person payment hours? Monday–Friday, 7:00 AM–4:00 PM, and Saturday, 7:00 AM–1:00 PM at 409 Route 82, Hopewell Junction, NY 12533.
How do I set up AutoPay for my Casella Royal Carting bill? Enroll through My Account on the official portal. It is free and deducts automatically on the due date.
What services does Casella Royal Carting provide? Waste collection, recycling, and dumpster rental services for residential and commercial customers in the Hudson Valley region of New York.
How do I get help with billing questions or payment arrangements? Call (800) 522-7235 or (845) 896-6000 during business hours or use the contact form on the portal. Flexible arrangements are available through customer service.
