Easley Combined Utilities provides reliable electric, water, and wastewater services to residential and commercial customers in Easley, South Carolina, and surrounding areas. Bills are issued monthly and include usage charges for all three services, with a due date clearly printed on each statement. Timely payment prevents late fees (4% penalty) and service interruptions.
- For the most current details on accounts and billing, visit the official Easley Combined Utilities website at https://www.easleyutilities.com/.
- Customers can also make secure one-time payments directly through the official Pay Now portal at https://easleyutilities.smarthub.coop/PayNow.html.
Guest Pay / One-Time Payment Option
Easley Combined Utilities offers a convenient Pay Now guest payment option through its SmartHub portal—no account registration or login required. This is perfect for occasional users or those who prefer not to create an online profile.
To complete a guest payment:
- Go to https://easleyutilities.smarthub.coop/PayNow.html.
- Enter your Easley Combined Utilities account number (found on your bill).
- Provide payment details using a credit/debit card (Visa, MasterCard, Discover, or American Express) or bank account (ACH/eCheck).
- Review the amount and submit for immediate confirmation.
Payments made through the official portal post the same or next business day. Official channel payments have no convenience fees. You will receive an on-screen receipt and confirmation number.
Online Account Management with SmartHub
Create a free SmartHub account on the portal for full 24/7 access. Once registered, you can view current and past bills, track usage history, set up AutoPay, enroll in paperless billing, receive email or text alerts, report outages, and manage multiple accounts. The SmartHub mobile app (available for iOS and Android) provides the same features on the go. AutoPay automatically withdraws the full balance or a set amount from your bank account or card on the due date, eliminating missed payments.
Pay by Phone
Use the 24/7 automated IVR pay-by-phone system by calling 1-855-939-3817. Have your account number and payment information ready. The system accepts Visa, MasterCard, Discover, and American Express. For billing questions or assistance, call the main customer service line at 864-859-4013 (Monday–Friday, 8:00 AM–5:00 PM).
Mail Payments
Mail your payment stub with a check or money order (payable to Easley Combined Utilities) to: Easley Combined Utilities PO Box 619 Easley, SC 29641
Include your full account number on the memo line. Do not send cash. Allow 5–7 business days for mail delivery and processing. This option is completely fee-free.
In-Person, Drive-Thru Kiosk, and Drop Box Payments
Visit the office in person at: 110 Peachtree Street Easley, SC 29641
Office hours are Monday through Friday, 8:00 AM to 5:00 PM (closed on holidays). Payments are accepted at the front desk during these hours.
For added convenience:
- Use the drive-thru kiosk at the office for quick payments without entering the building.
- Deposit checks or money orders in the night drop box (located at the office) for after-hours processing the next business day.
No cash is accepted in the drop box or kiosk.
Budget Billing and Automatic Draft
Residential customers with 12 months of good payment history at the same location may enroll in Budget Billing at no cost. This program averages your annual usage into equal monthly payments for predictable budgeting.
Automatic Bank Draft (AutoPay) is also free. Enroll by completing the Automatic Bank Draft Form (available on the website), including a voided check, and mailing it to PO Box 619 or by visiting the office / calling 864-859-4013 (Option 3). Drafts can be set up from a bank account or credit card and run on the due date each month.
Contact Customer Service
Reach Easley Combined Utilities customer service at 864-859-4013 (Monday–Friday, 8:00 AM–5:00 PM) or email [email protected] for billing inquiries, payment arrangements, service connections, or assistance. For emergencies or outages, call the same number 24/7. The utility also coordinates with local non-profit organizations for emergency payment assistance when needed.
Frequently Asked Questions
Can I pay my Easley Combined Utilities bill online without creating an account? Yes. Use the official Pay Now guest option at https://easleyutilities.smarthub.coop/PayNow.html with only your account number—no login required.
What payment methods does Easley Combined Utilities accept? Official channels accept Visa, MasterCard, Discover, American Express, and bank accounts (ACH/eCheck). Mail, kiosk, and drop box accept checks or money orders only.
Are there convenience fees for Easley Combined Utilities online or phone payments? No convenience fees apply when using the official Pay Now portal, SmartHub, or automated pay-by-phone system.
Where do I mail my Easley Combined Utilities payment? Easley Combined Utilities, PO Box 619, Easley, SC 29641. Always include your account number on the check.
What are the in-person payment hours and options? Monday–Friday, 8:00 AM–5:00 PM at 110 Peachtree Street, Easley, SC. Use the drive-thru kiosk during office hours or the 24/7 night drop box for after-hours check deposits.
How do I set up AutoPay or Budget Billing? Enroll in AutoPay via the Automatic Bank Draft Form or SmartHub account. Apply for Budget Billing by contacting customer service at 864-859-4013. Both programs are free for eligible customers.
What services does Easley Combined Utilities provide? Electric power, drinking water, and wastewater/sewer services to homes and businesses in the Easley area.
How do I report an outage or get help with payment arrangements? Call 864-859-4013 (available 24/7 for outages) or use SmartHub. Flexible payment plans and local assistance referrals are available through customer service.
